WCFM Marketplace – Customer-Vendor Chat Module is available now!

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Multi Vendor Marketplace Plugin | WCFM Marketplace Forums WCFM – Marketplace (WooCommerce Multivendor Marketplace) WCFM Marketplace – Customer-Vendor Chat Module is available now!

Viewing 38 reply threads
  • Author
    Posts
    • #35680
      WCFM Forum
      Keymaster

      Hi Everyone,

      Hope you all are doing well!

      After too many requests and long wait WCFM Chat Module has just released, thanks for your patience 🙂

      Now this is available only for WCFM Marketplace, later we will extend this for other multi-vendor plugins as well.

      Please read this to know more about this – https://wclovers.com/knowledgebase/wcfm-marketplace-chat-module/

      Just to mention, this module is available with WCFM – Ultimate (https://wclovers.com/product/woocommerce-frontend-manager-ultimate/)

      Feel free to share your suggestions.

      Thanks everybody for your kind cooperation and support.

    • #35818
      acauaferreira
      Participant

      So it is not compatible with dokan ? 🙁

    • #35856
      WCFM Forum
      Keymaster

      NO, not yet!

      Right it’s available only for WCFM own Marketplace module.

      We will add support other multi-vendors plugins as well.

      Thank You

    • #36842
      man81913
      Participant

      is it totally functional on free version?
      I’d happy to pay for another $60 for extended function, but talkjs $49 monthly is too much for me.

    • #36913
      WCFM Forum
      Keymaster

      Hi,

      “I’d happy to pay for another $60 for extended function” – what due you mean by extended function?

      Thank You

    • #37015
      man81913
      Participant

      stand alone plugin like group&staff

    • #37027
      WCFM Forum
      Keymaster

      Ahh .. no, it has some limitation.

      Actually, instant chat works using socket connection.
      But very users has such servers which supports this, it’s also very costly.

      Hope your understand!

      Thank You

    • #37565
      accounts1
      Participant

      Hi

      I am have a few problem getting the Maps to work
      is it possible for some help with this please

      I have follow this link via our website ( i cannot even see a tab for Google maps in the settings )

      https://wclovers.com/knowledgebase/wcfm-mappress-google-map/?fbclid=IwAR1qE2rWc7Haet5y5qsf8nwPwGqXjG75yH10t0HXK2NC_tlRdiy02klWVR0

      I look forward to hearing back asap please

    • #37584
      WCFM Forum
      Keymaster

      Hi,

      Kindly know me what kind of problem you are having?

      Between, are you sing MapPress?

      Instead, can you please try GEO my WP

      Thank You

    • #37620
      Richard
      Guest

      Hello – is it possible to add a chat shortcode so that a chat can be initiated on other parts of the website? Many thanks, Richard

    • #37621
      WCFM Forum
      Keymaster

      Hi,

      Yeah sure, we will add this in next update.

      Thank You

    • #37638
      accounts1
      Participant

      Hi yes i cant seem to to set the maps up at all

      I put the location in and nothing changes on the map

      I have followed you page on setting this up ? plus on the dashboard i dont even see the Maps tab

    • #37641
      WCFM Forum
      Keymaster

      Hi,

      Please check this – https://ibb.co/iXLtHA

      You will have this under vendor setting -> store setting

      Thank You

      • #37642
        Wayne Rose
        Guest

        Yes I have seen that and put the API key in but nothing changed on the map ??

    • #37647
      WCFM Forum
      Keymaster

      Hi,

      Can you please share a demo vendor account with me?

      Thank You

    • #37648
      accounts1
      Participant
      This reply has been marked as private.
    • #37666
      WCFM Forum
      Keymaster

      Site URL please.

      Thank You

    • #37667
      accounts1
      Participant
    • #37673
      WCFM Forum
      Keymaster

      It’s OK, thanks, I am checking.

    • #37709
      WCFM Forum
      Keymaster

      Hi,

      Now check this – https://islandtrader.co.uk/iowonline/island-traders/
      Store List page map pointers – https://islandtrader.co.uk/vendor/
      Store location map is working.

      Sorry, I have to reset password for this vendor to setup location – Island Traders

      Now, why this problem happening to you site ?
      Your theme’s Google Map Integration – https://ibb.co/ets47A
      It’s loading a very old map api and proper libraries are missing, and that’s break rest of the map integrations.

      I have just disable that and now other maps start working as per expected.

      Thank you

    • #37721
      accounts1
      Participant

      Does the home page not show the markers to where the vendors will be instead of
      the blank screen with just a mark in the middle of now where
      Or is it possible to have just the Isle Of Wight showing

    • #37725
      WCFM Forum
      Keymaster

      Hi,

      It’s showing perfect – https://ibb.co/ex2hAV

      Actually, you are confused with map zoom I guess.
      You have only 2 vendors so very low number of points, it zoom at high level.

      When there will be many vendors it looks perfect.

      Thank you

    • #39994
      d-n-13
      Participant

      Hi,

      I start testing the chat module but it is not working for me for some reason : https://www.dropbox.com/s/xu09rzujo4m32bi/chat%20error.JPG?dl=0

      Also I would like to know if it is possible to add the following 2 ideas :-

      1- Like Alibaba add green light for online vendors. Possible ?

      2- Add chat button on shop page.

      Thank You

    • #40005
      WCFM Forum
      Keymaster

      Hi,

      All are there but I think, you not yet setup TalkJs account.

      Please check this once -> https://wclovers.com/knowledgebase/wcfm-marketplace-chat-module/

      Thank You

    • #40047
      d-n-13
      Participant

      Hi,

      I managed to make it work, now I am in a test mode only admin can contact vendors, which is fine I don’t want to pay for the service until everything is set,


      1- Like Alibaba add green light for online vendors. Possible ?

      2- Add chat button on shop page.

      I doesn’t show like that for me, is it because I am in a test mode or it needs some configurations ?

      3- Can I add fast link in dashboard for vendor to chat with admin fast ?

      Thank you

    • #40052
      d-n-13
      Participant

      4- Can you add support for multiple language ? currently it is possible to do it in TalkJS dashboard I tried it, but I want to be able to show English in /en and Arabic in /ar

      I’ve contacted them and they said it is possible from WCLovers side and TalkJS already allowing this.

    • #40083
      WCFM Forum
      Keymaster

      Hi,

      2- Add chat button on shop page.

      – No configuration required, it’s by default visible at vendor’s store page, in top bar -> https://ibb.co/MPVsZGH

      3- Can I add fast link in dashboard for vendor to chat with admin fast ?

      – Well, chat does not work for Admin right now. It only works for Vendor and Customer.

      4- Can you add support for multiple language ? currently it is possible to do it in TalkJS dashboard I tried it, but I want to be able to show English in /en and Arabic in /ar

      – We will definitely add support for this.

      Thank You

    • #40127
      d-n-13
      Participant

      “1- Like Alibaba add green light for online vendors. Possible ?”

      Screenshot : https://www.dropbox.com/s/gsceeqagj2w3ri7/alibaba%20live%20chat.jpg?dl=0

      Maybe if vendor is offline then only show Inquiry ?

      “2- Add chat button on shop page.”

      Screenshot 1 : https://www.dropbox.com/s/rppuw58z7pcmjmj/chat%20on%20shop%20page.jpg?dl=0
      Screenshot 2 : https://www.dropbox.com/s/fuq28rjeor1inim/chat%20on%20store%20list.jpg?dl=0

      “We will definitely add support for this.”

      Thanks !

    • #40210
      Ricardo
      Guest

      Hi,

      Using Listify and WCFM, will listify’s private chat plugin work properly?

      Thanks,

    • #40220
      WCFM Forum
      Keymaster

      Hi @ricardo,

      No, WCFM does not work with “listify’s private chat plugin”.
      Actually, it’s not multi-vendor compatible.

      Thank You

    • #40427
      d-n-13
      Participant

      Hello,

      Thank you for adding new features for the chat module, you’re amazing!

      regarding the multi-lang feature added to the chat module, how to configure it ? I couldn’t find any option.

      Thank You

    • #40433
      WCFM Forum
      Keymaster

      HI,

      You are welcome 🙂

      “regarding the multi-lang feature added to the chat module, how to configure it ? ”
      – No configuration required, it will auto-detect site’s language and load chat window accordingly.

      Thank You

    • #40442
      d-n-13
      Participant

      Hi

      “– No configuration required, it will auto-detect site’s language and load chat window accordingly.”

      Your care for user experience is amazing ! it works perfectly.

      Can I ask for more user experience adjustments ? Would you prefer if I ask here or in a new topic ?

      Thank You

    • #40457
      WCFM Forum
      Keymaster

      Hi,

      Please ask me here.

      Thank You

    • #40469
      d-n-13
      Participant

      1- Just like online indicator, Add Offline indicator too. Currently there is no indicator when vendor is not online.

      2- How to receive email notification for offline customers when they get replays from vendors ?

      https://talkjs.com/docs/Features/Notifications/Email_Notifications/index.html

      3- Add chat button on store list.

      Screenshot : https://www.dropbox.com/s/fuq28rjeor1inim/chat%20on%20store%20list.jpg?dl=0

      4- Possible to add mini chat icon in Shop Page ?

      Screenshot : https://www.dropbox.com/s/wlfajgztglh9bfn/mini%20chat%20icon.jpg?dl=0

      5- Avatar is not shown in the chat window

    • #40479
      WCFM Forum
      Keymaster

      HI,

      1- Just like online indicator, Add Offline indicator too. Currently there is no indicator when vendor is not online.
      – Sure, will add in next update

      2- How to receive email notification for offline customers when they get replays from vendors ?
      – I think you may setup this from TalkJS account

      3- Add chat button on store list.
      – Not possible, on a single page it’s not possible to add multiple vendor’s chat button.
      TalkJS does not support this.

      4- Possible to add mini chat icon in Shop Page ?
      – Same limitation as Point 3

      Thank You

    • #40715
      d-n-13
      Guest

      Hello,

      Add “End Chat” option, because it keep appearing for the customer each time he look for a product from the same vendor, until customer text last then it won’t appear again, but sometimes the chat ends with vendor being the last to talk, and customer will get annoyed with the chat opening up all the time.

      If you can add “End Chat” for both customer and vendor it would be very good.

    • #41046
      WCFM Forum
      Keymaster

      OK, we will check this.

      But I don’t think Talkjs has any such event.

    • #42892
      pete
      Participant

      Have you considered using Talk.to for your chat? It’s completely free. No payment whatsoever. link: https://www.tawk.to/features/

    • #42894
      WCFM Forum
      Keymaster

      Hi,

      Well, there has many other such services available.

      But, main issue is “Vendor Compatibility”.

      Such services only work for Admin-Customer.

      Thank You

Viewing 38 reply threads
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