Refund Processing Failed.

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Refund Processing Failed.

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    • March 11, 2020 at 4:03 am #111059
      bp
      Participant

      Trying to test refunds and I get “Refund processing failed, please check wcfm log.” and the log says “2020-03-10T22:10:14+00:00 DEBUG Refund failed. args => {“amount”:90,”reason”:”did not want”,”order_id”:4804,”line_items”:{“16”:{“refund_total”:0,”refund_tax”:[]},”15″:{“refund_total”:90,”refund_tax”:[],”qty”:”1″}},”refund_payment”:true,”restock_items”:”true”}”

      Do you know what could be causing this?

    • April 19, 2020 at 7:57 pm #120650
      SteveB
      Participant

      Hi bp,

      I’m getting the same error and wanted to check if you managed to resolve and if so if you could detail.

      Regards
      SteveB

    • April 20, 2020 at 5:06 pm #120960
      SteveB
      Participant

      Hi,

      Good News.

      Further testing in sandbox mode I switched from paypal sandbox to stripe in Test Mode and now working so I suspect there is a problem testing the Refund process using sandbox.

      Regards
      SteveB

    • June 10, 2020 at 7:52 pm #140322
      workalpha007
      Participant

      Refund processing failed, please check wcfm log

      After checking the wcfm log it is showing this message:

      2020-06-10T14:14:14+00:00 DEBUG Invalid refund amount. args => {“amount”:252.8799999999999954525264911353588104248046875,”reason”:”Not satisfactory”,”order_id”:5341,”line_items”:{“264”:{“refund_total”:30,”refund_tax”:[]},”262″:{“refund_total”:199,”refund_tax”:{“1″:11.9399999999999995026200849679298698902130126953125,”35″:11.9399999999999995026200849679298698902130126953125},”qty”:”1″}},”refund_payment”:false,”restock_items”:”true”}

      plz solve my problum

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