partial refund by item

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Viewing 5 reply threads
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    Posts
    • #113902
      mai
      Participant

      hi
      how can i partial refund by item not amount?

    • #114214

      Hello,

      Please update our WCFM plugings in your site and set the “Store Refund Settings” by admin, then you can see the popup where customer can make refund request by item (PFA)

      Thanks.

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    • #114370
      mai
      Participant

      thank you it worked but admin fees and affilate commission not discount

    • #114513
      mai
      Participant

      admin fees refund part Commission when Commission Mode percent not fixed
      but affiliate not refund part commission in percent or fixed
      please help me i used fixed Commission Mode in my site.

    • #114673

      Hello,

      Your issue is not so clear. What we understand that the issue regarding affiliate commission refund.
      Just to inform you,
      In case the commission is received by the affiliate beforehand by the admin, ( That is before the refund request is placed by the customer), then the amount WILL NOT be automatically refunded ( or credited) to affiliates’s account. It has to handled manually.

      Thanks.

    • #114694
      mai
      Participant

      i mean order refund and admin not paid affiliate
      it worked in full refund no part
      and admin fees not recalulat if partail refund
      note my order status not complet.

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