About the customer receive "Enquiry Reply" email optimization URL

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Multi Vendor Marketplace Plugin | WCFM Marketplace Forums WCFM – Ultimate About the customer receive "Enquiry Reply" email optimization URL

Viewing 8 reply threads
  • Author
    Posts
    • #29789
      MOHO
      Participant

      When the customer click the link of “Enquiry Reply” email, then redirect to single product page frontend “/product/732/”.

      But if i’am the customer, i can’t understand where is my “Enquiry Reply” from the vendor.

      The page link didn’t show the reply question at first…

      The best way is redirect to the “General Enquiry” tab of single product page frontend.

      Attachments:
      You must be logged in to view attached files.
    • #30107
      WCFM Forum
      Member

      Hi,

      I understand your point.

      We will change single product URL accordingly.

      Thank You

    • #30337
      MOHO
      Participant

      Thanks a lot!

    • #30346
      WCFM Forum
      Member

      Hi,

      WCFM new update is there, please update yours and take a look.

      Thank You

    • #30390
      MOHO
      Participant

      I check two links all redirect to
      http://mall2.sites.moho.tw/admin/enquiry/

      Could you check again?

    • #30522
      WCFM Forum
      Member

      Hi,

      Do you mean Product link redirects here – http://mall2.sites.moho.tw/admin/enquiry/

      Thank You

    • #30587
      MOHO
      Participant

      Redirect to this question of “Inquiries” Tab here

      Because the customer want to read the reply content at single product page.

      Thanks.

      Attachments:
      You must be logged in to view attached files.
    • #30641
      WCFM Forum
      Member

      Hi,

      OK, I understand.

      Well, we are not changing this right now as WCFM inquiry module will be extended very soon and user may check their Inquiries from my-account, it will be similar to WCFM Support Ticket module.

      Thank You

    • #30645
      MOHO
      Participant

      That’s great ^__^

      Thanks a lot!

Viewing 8 reply threads
  • The topic ‘About the customer receive "Enquiry Reply" email optimization URL’ is closed to new replies.