Withdrawal charges issue

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Viewing 6 reply threads
  • Author
    Posts
    • #29829
      d-n-13
      Participant

      Hello,

      Thank you for updating the withdrawal system it is much better now.

      It needs 2 more fixes though :-

      1- Make vendor see their requests while it’s pending : https://www.dropbox.com/s/zbjqxg0cnt7fhs0/withdraw%205.JPG?dl=0

      2- Charges in the table will show wrong calculation [but at request the calculation is correct]

      My withdrawal charge is 7.30

      Vendor had 2 orders, when he try to request it shows 7.30 for each, when he requested it calculated 7.30 for both, as Admin I canceled the request.

      After canceling the request now Vendor see each order with 3.65 (the correct charge split for each order).

      a 3rd order was received and now 2 first orders shows 3.65 and 3rd order shows 7.30, this will confuse vendors

      Screenshots :

      https://www.dropbox.com/s/nl4m8lyxllv08uu/withdraw%203.JPG?dl=0

      https://www.dropbox.com/s/2ew23cb1lzbj03v/withdraw%204.JPG?dl=0

      Suggested Solution ?

      1- Remove the charges column from and add notice above or below showing the current charges for each gate just like Dokan (you already have notice below but doesn’t include charges such as 0.30$ or 0.5%)

      2- Show charges on the request before or after sending just like this https://www.dropbox.com/s/zbjqxg0cnt7fhs0/withdraw%205.JPG?dl=0

      Or fix it the best way you think is best.

      Thank You

    • #29905
      WCFM Forum
      Keymaster

      Hi,

      We know this is a bit confusing and that’s why we have added a message under the table.

      Though, we are thinking to remove withdrawal charge column from withdrawal table!

      Thank You

    • #29912
      d-n-13
      Participant

      Hi

      “Though, we are thinking to remove withdrawal charge column from withdrawal table!”

      That’s great, and if you let vendors see their pending request it would be even better.

      Thank You

    • #29916
      WCFM Forum
      Keymaster

      Hi,

      “That’s great, and if you let vendors see their pending request it would be even better.” – off course then can see this. Go to vendor’s payment menu -> By default it shows “Approved” transactions, but there is filter at top to check “Processing (these are pending or requested ones)” and “Cancelled” requests.

      Thank You

    • #29921
      d-n-13
      Participant

      Hi,

      That is true, sorry I didn’t notice it. Can I make default “Show All” ?

      Thank you

    • #29992
      WCFM Forum
      Keymaster

      OK, will add prohibition for that.

      Thank You

    • #30488
      WCFM Forum
      Keymaster

      HI,

      Kindly add this code for the purpose –

      add_filter( 'wcfm_payment_default_status_type', function($default_status) {
        return '';
      });

      Well, this will work after WCFM next update.

      Thank You

Viewing 6 reply threads
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