Earnings – when applying coupon vendor earning is not well calculated

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Ultimate › Earnings – when applying coupon vendor earning is not well calculated

Viewing 5 reply threads
  • Author
    Posts
    • March 21, 2019 at 7:46 pm #53875
      Alexandru
      Guest

      Hello guys,

      A vendor created a coupon, let’s say 50% discount. A client uses this coupon and buys a product.
      Vendor sees in orders that he gain the total amount of money not 50% less.

      Please fix this!

      Thanks!

      Alexandru

    • March 22, 2019 at 11:21 am #53987
      WCFM Forum
      Member

      Hi,

      Please be sure, you have this option enabled at WCFM Admin Setting -> Commission Setting – https://ibb.co/mX2CGLd

      Thank You

    • March 22, 2019 at 11:23 am #53988
      WCFM Forum
      Member

      Between, if you have setup commission at membership or vendor level then check there as well.

    • March 22, 2019 at 1:33 pm #54002
      Jose
      Participant

      Hi,

      It’s true, something happend with the last update.

      I have one case with coupon discount (20%) of vendor and all gross total come to vendor like commission.
      I have other case without coupon and the commission are not only the % that we put.

      With differents setting in commissions happend the same.

      Example: (80% commission to vendor, and shipping cost to vendor) Whithout coupon discount.
      Product $ 15000
      Shipping: $ 3800
      Total: $ 18800

      The system show $ 15800 like commission to vendor (Wrong) in order and leadger !!
      Commission need to be $ 12000

      Please, can you check with different situations ?

      Regards,

    • March 22, 2019 at 2:51 pm #54024
      Jose
      Participant

      Hi,

      Update !

      Ok, with normal buy is correct, vendor receive $ 15800. But exist a confussion about terms.
      Show just commission is a mistake because is a withdrawal (commission + shipping cost) like setting was made.

      Sorry for my fault !

      Regards

    • March 23, 2019 at 1:11 pm #54207
      WCFM Forum
      Member

      NO worries, thanks for the update!

  • Author
    Posts
Viewing 5 reply threads
  • The topic ‘Earnings – when applying coupon vendor earning is not well calculated’ is closed to new replies.