Stripe error – checkout as guest

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Ultimate › Stripe error – checkout as guest

Viewing 3 reply threads
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    • June 4, 2019 at 12:25 pm #65863
      sdel_nevo
      Participant

      Hi Guys

      When checking out as a guest, stripe throws this error

      Error creating customer record with Stripe: Invalid email address: false

      both at checkout and in the stripe logs

      the payment is sent to the vendor however and the order appears to be correct.

      all e-mails are sent and the order appears in the vendors store-manager

      no errors are thrown when creating an account during check out, or when logged in. only when purchasing as a guest

      I have attached the screenshots for you

      this is happening with the very latest updates rolled out today

      Steve

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    • June 5, 2019 at 5:22 pm #66025
      WCFM Forum
      Member

      HI,

      no errors are thrown when creating an account during check out, or when logged in. only when purchasing as a guest

      – Is this error happening when you are purchasing by creating account, or only as Guest purchase?

      Well, Stripe requires a valid user for the order. Otherwise it cause issue during refund for “Guest Users”!

      Thank You

    • June 5, 2019 at 5:51 pm #66043
      sdel_nevo
      Participant

      Hi guys

      The error only happens when checking out as a guest

      We will disable guest checkout to prevent this in the future

      Steve

    • June 5, 2019 at 7:04 pm #66086
      WCFM Forum
      Member

      HI,

      The error only happens when checking out as a guest

      – Stripe has this limitation. It requires a valid user account.

      Thank You

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