Stripe refund – purchase from more than one vendor

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Membership › Stripe refund – purchase from more than one vendor

Viewing 1 reply thread
  • Author
    Posts
    • June 5, 2019 at 9:13 pm #66126
      sdel_nevo
      Participant

      Hi guys

      Can I ask a question

      How does the system and stripe handle refunds when a customer purchases from more than one vendor at a time

      For example

      If a customer buys product A from vendor x for £10 and
      Product B from vendor y for £100

      Spending £110 in total

      If the customer requests a refund of £10 via a partial refund because he has an issue with the purchase from Vendor x

      How does the system know to refund the money from Vendor x

      And not refund £10 from vendor y?

      Currently the system only asks for the partial refund amount

      Sorry if this is a silly question but I can’t get my head around it

      Steve

    • June 8, 2019 at 12:34 pm #66507
      sdel_nevo
      Participant

      Hi Guys

      now that the issue with purchasing from multiple vendors is sorted 🙂

      it has become obvious how this works, the option to request a refund per product is now visible

      please close this ticket

      many thanks

      Steve

  • Author
    Posts
Viewing 1 reply thread
  • The topic ‘Stripe refund – purchase from more than one vendor’ is closed to new replies.