Activation License Key – Invalid Instance ID

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Ultimate › Activation License Key – Invalid Instance ID

Viewing 3 reply threads
  • Author
    Posts
    • August 26, 2019 at 11:53 am #78393
      shitT
      Participant

      What I did:
      1. I duplicated my environment using Duplicator and deployed it on staging.
      2. I activated my License Keys (still have 1 of 2 left)
      -> The system first tells: “plugin activated”
      -> A few second later, the error message “Invalid Instance ID” appears

      Result:
      The license is not activated (also not visible on my wc lovers account) and I can’t perform updates on WCFMU on the staging site.

      How can we solve this issue?

      Thanks!

    • August 29, 2019 at 3:47 pm #78996
      WCFM Forum
      Member

      Hi,

      Please deactivate and activate license key that site.

      Thank You

    • August 30, 2019 at 1:06 pm #79224
      shitT
      Participant

      Hi,

      Thanks! I figured out I have to deactivate the licenses from my wclover account and reactivate them in WordPress. Then it works.

      OK, but not very user friendly. Maybe something you could put in your backlog to improve for when you have some spare time 😉

      Cheer!

    • September 2, 2019 at 9:25 am #79578
      WCFM Forum
      Member

      Sure, we will.

  • Author
    Posts
Viewing 3 reply threads
  • The topic ‘Activation License Key – Invalid Instance ID’ is closed to new replies.