Approving Withdrawals – Partially Processed – Check Logs Message

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Approving Withdrawals – Partially Processed – Check Logs Message

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    • June 10, 2020 at 4:35 am #140069
      Martin Slack
      Participant

      Hi,
      I posted this in the WC Marketplace forum on 18 May and have updated it several times, but that forum doesn’t seem to be getting any support.
      I have approved withdrawal requests, but they generate a message saying “partially processed, checks logs” (see attached).
      I found the log files in /wp-content/uploads/wc-logs
      The log file shows the message “ERROR #000001 – payment processing failed: PayPal Payout setting is not configured properly please contact site administrator”. I’m not sure what is meant by “PayPal Payout setting”. Is this a Woocommerce setting or a setting in the Paypal account?
      I have set up the Woocommerce NVP/SOAP API keys, but it makes no difference.
      Have I missed something? What Paypal settings need to be checked?

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    • June 15, 2020 at 3:14 pm #141427
      sashabrno
      Participant

      You need to create a PayPal app in dev dashboard here: https://www.paypal.com/signin?intent=developer&returnUri=https%3A%2F%2Fdeveloper.paypal.com%2Fdeveloper%2Fapplications

      Once u have created the app you will need to be sure that your paypal account has the feature “payPal payout”, to have this enabled your account has to be a business account.
      You can check the step to enable the feature here: https://developer.paypal.com/docs/payouts/#payouts-features

      I followed all steps and now is wotking fine, but I’m so pissed with support of this plug-in that I decided to use a different one at the end, I don’t have any use of useless support company.

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