CHAT module always Popup on Store manager

[djks74]

Dear WCFM,
last time for the Chatbox and customer side the chat popup is always poping up.
now I just realize it still happen on Vendor side which is always poping up when changing pages on store manager from order to setting or else.

Please check it. Thanks.

[djks74]

Hi,
Last time it fixed on 6.02 update on other discussed, but now its happen again.
this chat poppup always poping up again everytime changing pages or refresh, also on view cart or checkout page and store manager for vendor.

you can check at http://kulakikan.com.

please help! Thanks.

[WCFM Forum]

HI,

Well, it actually beyond our control. Chat popup auto loaded using Talk.js API.

We have also noticed this, but it only happen if vendor has any pending reply.

If vendor reply to that and close that chat popup, then it will not arise on next screen.

Thank You

[djks74]

Ok noticed that.
but it will be better if there is notification (star sign / colored) on chatbox menu / picture if there is message pending.
Its fine if user got popup when chat is arrived or pending, but when user close the chat popup already then it wont popup again, but if there is pending then it show notification appear on chatbox pic. 🙂

Just my 2 cents!

Thanks.

[WCFM Forum]

Hi,

it will be better if there is notification (star sign / colored) on chatbox menu / picture if there is message pending.

– Will definitely add this.

if user got popup when chat is arrived or pending, but when user close the chat popup already then it wont popup again

– Right, it’s not perfect. As I told you, it’s beyond our control this chat popup directly load using Talkjs API, we are talking with their support team.

Thank You

[djks74]

Thanks WCFM. 🙂

[WCFM Forum]

You are welcome 🙂

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