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00Day 18Hr 43Min 17Sec

Deposits + Stripe split pay

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  • Author
    Posts
    • #112369
      iliasgas
      Participant

      Hello,
      I use Woocommerce Deposits and Stripe split pay in a multi-vendor marketplace. I use only stripe-split-payment as payment method. I have 2 problems.

      1.
      When deposit is paid, split pay works normal and vendor automatically gets his payment by stripe. The thing is that second payment is not visible anywhere (not in dashboard, neither in my-account page of client) until button “Invoice remaining Balance” in edit-order page is clicked. Since payment has been made by stripe and its status is “partially paid”, shouldn’t the second payment be already visible?

      2.
      When second payment is paid by client, no split-pay happens. There is NOT shown in store-manager that payment has been completed. The only way to see that payment is completed is through my stripe account’s page (dashboard.stripe.com). Also the pay-button in my-account page of client is still there, although he has paid for it.

      Thanks.

    • #114990
      WCFM Forum
      Member

      HI,

      1. until button “Invoice remaining Balance” in edit-order page is clicked.

      – Deposit plugin works like this.

      2. We have to check this.

      Between, hope you are using all latest version of plugins!

      Thank You

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