duplicate product option is not working

[Sheikh Md Osmani]

After 2nd last update the duplicate button is not working. The page is being loaded infinitely after clicking on the duplicate button. My site is a the url http://bit.ly/2EQL58Q.

Please help me to solve the issue ASAP.

[Simha]

Hi,

I am really sorry for the inconveniences.

Hope your wcfm and wcfm ultimate both are at latest version.

We are just looking into this issue asap.

Thank You

[Sheikh Md Osmani]

This reply has been marked as private.

[WCFM Forum]

This is quite strange, we have just added this option in WCFM 3.5.4 and it works.

is there any caching in your site ?

Can you also please check once Vendor settings page browser console, if there is any error or not?

You may check this at our demo but no such issues – http://wcmp.wcfmdemos.com/my-account

Thank You

[WCFM Forum]

Hi,

I have tried many way but can’t able to generate any of these issues in our environment.

You may test both at our demo, running on WCMp 3.0 – http://wcmp.wcfmdemos.com/my-account

I think, there has some other errors in your site. Can you please check WooCommerce -> Status -> Logs for the purpose, or server PHP log will be also helpful.

Thank You

[Sheikh Md Osmani]

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[WCFM Forum]

Hi,

Did you checked WC logs yet?

Hope you also tried at our demo site, are you facing the same?

Can you share me a demo vendor access to check the things once!

Thank You

[Sheikh Md Osmani]

This reply has been marked as private.

[WCFM Forum]

Thanks for the credentials.

Can you please know me site wp-admin and WCFM dashboard URL?

Thank You

[Sheikh Md Osmani]

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[WCFM Forum]

Hi,

I have just checked and found that your site is throwing 500 internal server error.

Can you please enable WP_DEBUG to check why this error is generating?

Thank You

[Sheikh Md Osmani]

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[WCFM Forum]

Yeah sure.

[WCFM Forum]

Hi,

Well, this time after login it takes me directly to the WCFM Dashboard.

But 500 error is still there.

Thank You

[WCFM Forum]

Hi,

WCFM a new version will be there in few minutes.

We will debug this again after the new version.

Please know me when you your update done, and be sure cache should be cleared.

Thank You

[Sheikh Md Osmani]

But from my side I can login without any error.

[WCFM Forum]

Hi,

I also can login and visit WCFM dashboard as well.

I am getting 500 error when try to “Duplicate” a product.

Can you enable “WP_DEBUG” to check the actual error.

Thank you

[Sheikh Md Osmani]

I have enabled. There is no error , only two notices.

[WCFM Forum]

WCFM new version is there, kindly update yours.

I am checking this.

Thank You

[Sheikh Md Osmani]

I have already updated to the latest version you just launched.

[WCFM Forum]

Thanks.

Is this possible to disable cache for sometime?
With caching I can’t get any trace in HTML!

[Sheikh Md Osmani]

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[WCFM Forum]

As I found, your site’s CSS/JS are also minified, that also cleaned?

[Sheikh Md Osmani]

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[WCFM Forum]

But it stills loading old files.

https://www.dokanmela.com/dokanmela_components/module22/assets/js/wcfm-script-settings.js

This is not from latest WCFM 3.5.5

May be it will take some time to load new files.

Thank You

[Sheikh Md Osmani]

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[WCFM Forum]

Yeah, now it’s refreshed.

Just check, Settings -> Brand -> Map is now working perfectly.

Can you please enable WP_DEBUG now, hope it’s again set OFF.

Thanks for your all the efforts.

[Author]

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