Editing Vendor Banners and Logos

[James Simone]

Hi – for some reason, vendors can’t edit banners or logos – instead they are presented with an “X” where a file upload/selection should likely be.

For clarity:

1. The wizard allows initial upload
2. Editing the banner/logo post-wizard is the challenge.
3. User is set as ‘Vendor’ in the WP dashboard.
4. Capabilities (‘Settings Inside’) are set to allow logo and banner (set to green)

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[WCFM Forum]

Hi,

Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

Also check in Google Chrome Browser console, is there any JavaScript error happening to the site or not! (What is browser console – https://support.airtable.com/hc/en-us/articles/232313848-How-to-open-the-developer-console)

You may also share your site access here – https://wclovers.com/woocommerce-multivendor-customization/
We will debug this for you.

Thank You

[aisaac92]

Hi James,

Did you find a solution to this problem? I too have had this issue for the past couple of weeks and can’t find a fix for it.

[WCFM Forum]

Well, this issue is specific to your site/ possibly due to theme.

If you are not getting any error then please contact us here – https://wclovers.com/woocommerce-multivendor-customization/

We will debug this for you and will fix.

Thank You

[Author]

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