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02Day 17Hr 18Min 40Sec

email not sending

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

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From now the forum will be read-only!

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    • #139238
      mohsinkhan3687
      Participant

      hello wc i set email in email setting field all option for email notification are on but still not revived any single email from my site by new product or new store etc

    • #139580
      Sushobhan
      Keymaster

      Hi,
      Please install any email logger plugin like https://wordpress.org/plugins/wp-mail-logging/ and check, from the log, if the emails are getting triggered.
      If yes then it is a problem with your email configuration. For that, you’ll need to contact your hosting provider.
      Thank YoU!

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