Emails not going out about product changes

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WC Marketplace › Emails not going out about product changes

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  • Author
    Posts
    • October 19, 2019 at 7:46 pm #87726
      richenda
      Participant

      Hello,

      Up until recently, if an admin made a change to Product offered by a Vendor (like changing the price, published/draft status, who the Vendor is, etc.) the Vendor would get an email alert. Currently no such emails are going out to Vendors (or the designated admin email). I’ve installed WP Mail Log and other emails are happening (order placed) but nothing about product status. All the notification settings are set to On (I’ve tried turning them off, saving, turning them back on, saving, no change).

      Any suggestions?

      Thanks

    • October 21, 2019 at 11:22 am #87966
      WCFM Forum
      Member

      Hi,

      Well, there is no such email by default if Admin edit/update vendors’ products!

      Vendors receive email only if Admin approve and publish vendor’s products.

      Thank You

    • October 21, 2019 at 8:48 pm #88107
      richenda
      Participant

      Hi,

      We’re also not getting emails when admins approve and publish the vendor’s products.

      Thanks

    • October 23, 2019 at 12:30 pm #88471
      WCFM Forum
      Member

      Hi,

      Keep install this plugin and be sure emails are triggering or not? – https://wordpress.org/plugins/wp-mail-logging/

      Kindly show me screenshot from WCFM Admin Setting -> Notification Manager

      Thank You

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