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    • #66680
      Sandrine
      Participant

      Hi,

      I have installed WCFM Ultimate on my website and I am trying to run the free application with Bluestacks on my computer.
      The login does not work.

      I have tested the token with Postman following instructions on the net. I could have a token key, so obviously, it is working, but when logging with the app, it fails.

      I would like to know if you can assist me to have it work.
      Thank you,
      Bests regards,

      Sandrine

    • #67046

      Hello,
      Thanks for contacting us.
      The token is generated in postman that means rest api is working fine. But there is problem with user authentication with the token that is generated for making further authentication. For that HTTP_AUTHORIZATION must be enabled in the server, in most server it can be done by editing the htaccess file but in some server it needs special configuration by the server admin.
      We can look into your site and check if the configuration of the htaccess and wp-config is correct or not.
      For that we will need a temporary wp-admin, vendor and ftp access to the site and the site url
      Please mark the reply as private while sending the access details. Or send it at wclovers.contact@gmail.com

      Thank you!

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