Help needed. Shipping fee's not available on Vendor dashboard.

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WC Marketplace › Help needed. Shipping fee's not available on Vendor dashboard.

Viewing 8 reply threads
  • Author
    Posts
    • October 26, 2018 at 10:52 pm #35101
      johan
      Participant

      Hi.
      We are in the final stages of setting up the site. Again one of the test Vendors lost the connection with it’s shipping cost. Meaning the shipping cost shows in the Admin dashboard as well as for the customer but not on the Vendor orders…including the invoice, etc. It happens as soon as changes are made to the Vendor Settings.

      There is no way we can launch our site with this issue not resolved.

      I would like to give you access to the back-end and the hosting (if needed) to figure out what is causing it.

      Can someone please let me know that it is being looked at.

      See attachments.

      Ta
      Jay

      Attachments:
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    • October 26, 2018 at 11:35 pm #35105
      johan
      Participant
      This reply has been marked as private.
    • October 27, 2018 at 1:17 pm #35132
      WCFM Forum
      Member

      Hi,

      Thanks for all the details.

      I am checking this.

      Thank You

    • October 28, 2018 at 1:45 am #35158
      johan
      Participant

      Hi, many thanks! We are looking forward to launching our website.

      Jay

    • October 28, 2018 at 3:48 pm #35172
      Bingal
      Guest

      Hi,

      I have checked your site and found that you have disabled “Shipping Setting Capability” for vendors – https://ibb.co/f5wt8A

      And also found that Shipping not enabled for vendor “Ekke”, so it’s not working for this vendor.

      Thank You

    • October 28, 2018 at 10:29 pm #35197
      johan
      Participant
      This reply has been marked as private.
    • October 31, 2018 at 12:19 pm #35405
      Sayan Naskar
      Member

      Hello,
      Followed the steps you mentioned created a new vendor wcfm_test and followed the other steps but couldn’t replicate the issue.
      Attaching a screenshot of the order details page of the order created which shows the shipping fee please check.
      The test vendor access details.
      username: wcfm_test
      password: wcfm_test

      If the problem persists can you please send a screen recording of the issue?

      Thank You

      Attachments:
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    • November 1, 2018 at 3:11 am #35493
      johan
      Participant

      Hi many thanks and an apology. I have made some changes to shipping methods only an hour or so before you checked it. I decided to remove all shipping methods other than ‘flat rate’ shipping. Thought I will give it a good testing with just the basic ‘flat rate’shipping active in case one of the shipping apps are causing it.

      I will give it a good run and see it what happens. Will let you know.

      Again, thanks for checking it out.

      Ta
      Jay

    • November 1, 2018 at 6:53 am #35498
      Sayan Naskar
      Member

      Sure, let us know.

      Thank You.

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    Posts
Viewing 8 reply threads
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