I can't access to the page store-manager/settings

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › I can't access to the page store-manager/settings

Viewing 14 reply threads
  • Author
    Posts
    • May 5, 2020 at 3:46 pm #126954
      nolas154
      Participant

      Hi, when i click on wcfm marketpace (“mercado”) in wpadmin i go to “my-account-2/#wcfm_settings_form_marketplace_head” but the link is “/store-manager/settings/#wcfm_settings_form_marketplace_head”

      i can’t access to the admin. I have just deleted all the plugins and re installed again but it still doesnt working properly

      Anyone can help me please?

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    • May 6, 2020 at 12:40 pm #127299
      Sarmistha Chakraborty
      Member

      Hello,

      Please Set the “WCFM Page” page from “WCFM Options” (PFA)
      Then save the Site permalinks once again (WP dashboard -> Settings -> Permalinks)
      Then check the wcfm marketpace (“mercado”) Menu in wpadmin it’s working or not.

      Thanks.

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    • May 6, 2020 at 1:38 pm #127320
      nolas154
      Participant

      Thanks for your answer.

      My “WCFM Page” is the following: https://mydomain/store-manager and this is OK, but i only can access if i type the url, not clicking on the mercado button

      I tried to access to “WP dashboard -> Settings -> Permalinks” with the folloging “https://mydomain/store-manager/settings/permalinks/” and it is OK, i can access. But if i type “https://mydomain/store-manager/settings” then it gets the following “https://mydomain/my-account-2/”

      So, it is still not working.

      What may i do when i get to “WP dashboard -> Settings -> Permalinks”? I dont know where to check

      Thanks in advance

    • May 6, 2020 at 1:43 pm #127321
      Sarmistha Chakraborty
      Member

      Hello,

      Go to WordPress Backend(https://mydomain/wp-admin/options-permalink.php) – > Settings -> Permalinks (https://typerocket.com/flushing-permalinks-in-wordpress/) -> Save.

      Thanks.

    • May 6, 2020 at 1:56 pm #127327
      nolas154
      Participant

      OK, it is still not working.

    • May 6, 2020 at 2:06 pm #127336
      Sarmistha Chakraborty
      Member

      Hello,

      Would you be comfortable sharing a temporary backend access of your site, along with site url, to debug this further?
      When sharing the access, please don’t forget to mark the reply as private.

      Thanks.

    • May 6, 2020 at 2:07 pm #127337
      nolas154
      Participant
      This reply has been marked as private.
    • May 6, 2020 at 2:18 pm #127341
      nolas154
      Participant
      This reply has been marked as private.
    • May 6, 2020 at 2:20 pm #127342
      nolas154
      Participant
      This reply has been marked as private.
    • May 6, 2020 at 2:38 pm #127364
      nolas154
      Participant
      This reply has been marked as private.
    • May 18, 2020 at 5:31 pm #132603
      nolas154
      Participant
      This reply has been marked as private.
      • May 18, 2020 at 6:03 pm #132617
        Sarmistha Chakraborty
        Member

        Sorry we didn’t get you. Your issue has marked solved #127364. Again you can’t access WCFM dashboard?

    • May 18, 2020 at 6:12 pm #132621
      nolas154
      Participant
      This reply has been marked as private.
    • May 18, 2020 at 6:16 pm #132622
      nolas154
      Participant
      This reply has been marked as private.
    • May 18, 2020 at 6:24 pm #132623
      Sarmistha Chakraborty
      Member
      This reply has been marked as private.
    • May 18, 2020 at 6:42 pm #132646
      nolas154
      Participant

      i don’t understand anything. 30 minutes minutes ago, these actions didnt’t work properly.

      Ok, well done anyway. Thanks for your help.

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