I can't display Chat Box

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › I can't display Chat Box

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  • Author
    Posts
    • November 14, 2019 at 8:37 pm #92320
      georgeanna
      Participant

      Hello,
      I’m trying to add Chat Box on my page. As you explain on yours documentation i have created a free account on TalkJs, from there i got App ID and Secret key.
      Also i bought WCFM – Ultimate (Version 6.3.2).
      The problem is that it doesn’t appear in any place. What i have missed ?
      Thank you

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    • November 18, 2019 at 5:55 pm #92761
      Sushobhan
      Keymaster

      Hi,
      Can you please confirm you are getting “Chat Box” menu under your admin settings page (ref – https://ibb.co/dbVN1w2).
      Thanks

    • November 18, 2019 at 6:41 pm #92774
      georgeanna
      Participant

      Yes, sure. I have that.

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    • November 18, 2019 at 7:23 pm #92784
      Sushobhan
      Keymaster

      In that case, please provide me a demo access to further debug this. Also don’t forget to mark this as private.

    • November 18, 2019 at 7:53 pm #92797
      georgeanna
      Participant

      I found chat box only if i’m logged like admin. But what i want is to communicate vendors to each others, not only admin with vendors.
      It’s this possible ?

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    • November 19, 2019 at 10:50 am #92899
      Sushobhan
      Keymaster

      Live chat module is only for customer-vendor chat. There is no separate option for vendor-vendor chat. You can continue using the same chat for vendor-vendor purpose but then vendors can’t differentiate between chats with customers and with fellow vendors. Restricting the module only for vendors (via custom coding) will stop customer-vendor chat option.

      If you want a separate channel for your vendors to communicate much like a forum/one-to-one chat, then you might need to hire someone and custom code it. Alternatively, you can also contact us here for the purpose – https://wclovers.com/woocommerce-multivendor-customization/

      Thanks

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