Issue with memberships and vendors page

[sdel_nevo]

Hi Guys

I have an issue with the vendor’s store pages and membership setup

Vendors Page
when a vendor enters the SOE details and Customer Support details. after saving these are not remembered.

this is how I tested
log in as a vendor (My vendor test account)
go to store manager – setting
goto SEO setup
enter SEO details, click save
go to customer support setup
enter customer support details

click on SEO setup details are shown
click on Customer setup Details Are Shown

click on any other menu item (Not in Setting)
go back to setting
click on either
SEO setup or Customer Support
No details are visible

Membership settings

Currently, as I am testing the site I only have 1 vendor (Me for testing)

I have 4 membership plans, and these plans are tied to a group

On the Manage membership page, it shows I have 2 users under the free plan – there is only 1 (me)

and on the group page

it shows 2 vendors for the free plan, and all other plans show 1 vendor

I have attached screenshots for you

should both screens only show the number of vendors? in this case 1

Steve

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[sdel_nevo]

Hi

sorry I forgot to add that I do not have any caching or minimizing plugins installed

Steve

[sdel_nevo]

Hi Guys

the SEO details and Customer support details are shown after the vendor logs out and back in again?

so they are there but not visible until they log out and back in

Steve

[WCFM Forum]

HI,

Please check this – https://www.loom.com/share/832ef0e3275b4930a6233d5d111c9256

Possibly you are having caching issue.

Thank You

[sdel_nevo]

Hi guys

Since my post I have moved hosting providers I have had no issues since

Many thanks

Steve

[Author]

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