Not saving staff or managers

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Groups & Staffs › Not saving staff or managers

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Viewing 14 reply threads
  • Author
    Posts
    • August 10, 2017 at 7:01 pm #11865
      david
      Participant

      Hello, just purchased Groups & Staff. I resisted with my key but the plugin will Not save staff or managers. Why is this?

    • August 11, 2017 at 6:00 pm #11874
      WCFM Forum
      Member

      Hi,

      There is no such restriction, plugin fully functional even without activating it.

      Hope you have checked our demo, it’s working perfectly.
      Are you using any user capability controller plugin?

      Thank You

    • August 11, 2017 at 7:09 pm #11881
      david
      Participant

      Hello, I have tested out the demo and it is working flawlessly. But when I use the plugin on my site, it will not let me add anyone, manager or staff. All I get is a processing washed out spinning wheel. Attached is a screenshot. Please direct me on how to fix.

      Attachments:
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    • August 11, 2017 at 7:14 pm #11884
      WCfM Forum
      Guest

      Hi,

      There is definitely some JavaScript errors in Browser console.

      Can you please press F12 and load Add Staff page.

      Please send us screenshot of Browser console errors.
      May be some JS conflict with other plugin or theme.

      Thank you

    • August 11, 2017 at 7:21 pm #11885
      david
      Participant

      Here you go. Thank you for your help.

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    • August 11, 2017 at 7:41 pm #11893
      WCFM Forum
      Member

      Hi,

      Really thanks for your cooperation.
      Actually I can’t get any such info from this screenshot.

      Can you please help me a bit more ??
      When you are getting this error, go to network tab and show me AJAX response.
      As this error is just showing something wrong in response.

      In case you are comfortable enough then share your site access with us and we will check into the issues.

      Thank You

    • August 11, 2017 at 7:46 pm #11894
      david
      Participant
      This reply has been marked as private.
    • August 11, 2017 at 7:50 pm #11895
      WCFM Forum
      Member

      Thanks a lot.
      I am just looking into it.

    • August 11, 2017 at 7:55 pm #11896
      WCFM Forum
      Member

      Hi,

      I can’t login.
      It’s saying invalid Username.
      Can you please check once this.

      Thank You

    • August 11, 2017 at 8:19 pm #11921
      david
      Participant
      This reply has been marked as private.
    • August 11, 2017 at 8:40 pm #11922
      WCFM Forum
      Member

      I am really surprised, it’s just working perfectly for me.
      Please check the attached video.
      Can you please try with some different email address, which is not already part of this site.

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    • August 11, 2017 at 8:54 pm #11924
      WCFM Forum
      Member

      Hi,

      Yeah, that’s the reason, I have just tried with an existing Email and got the error.
      You are using existing Username and Email, please try with something else.
      It will definitely work.

      But for existing Username and Email it should show some error message – we will fix that in next update.

      Thank You

    • August 11, 2017 at 9:05 pm #11925
      WCFM Forum
      Member

      Hi,

      Our developers have just updated your site Groups & Staffs plugin with fixed version as update will come in 2-3 days.
      Hope you will have no more issues.

      Thank You
      Shhiv

    • August 12, 2017 at 6:15 am #11929
      WCFM Forum
      Member

      Hi David,

      We have just updated Groups & staffs to 1.0.1.

      Now you can even manage new user emails under WCFM settings.

      Kindly update yours and check.

      If you have any further issues feel free to reach us anytime.

      Thank you

    • August 14, 2017 at 3:12 pm #11996
      WCFM Forum
      Member

      Hi David,

      Hope your all issues carefully taken care of!!

      Niw things are running smooth as per your expections.

      If you have any further queries or issues feel free to reach us anytime.

      Thank You

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