Order received but not showing in 'orders'

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Order received but not showing in 'orders'

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    • April 24, 2020 at 8:12 pm #122591
      ikeldistribution
      Participant

      HI WCFM,

      I hope you are all safe and well.

      Earlier today we received an order for a new vendor that went live yesterday. An email was generated for both the customer (order confirmation- Thank you for your order) and the vendor (New Store Order). Unfortunately, I didn’t receive any email confirmation of the new order. In addition to this, there is no new order showing in the backend on WooCommerce—> Orders or in the new Vendors dashboard.

      Can you advise please?

      Many thanks,
      Kingsley

    • May 3, 2020 at 5:04 am #125884
      Jessica LeFanu
      Participant

      Did you end up fixing this? I’ve having the same issue. There are no orders showing in the vendors “orders” tab in the dashboard.

    • May 5, 2020 at 2:56 am #126742
      ikeldistribution
      Participant

      Hi @jessicalefanu,

      I discovered that I made an error with this and it was nothing to do with WCFM or Woocommerce. I had a link to my staging website that was never changed on my live website. The order ended up being placed on the staging website because of this and appeared there.

      Sorry this is probably not what you want to hear.

      I hope you get sorted soon.

      Regards,
      Kingsley

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