partial refund by item

[mai]

hi
how can i partial refund by item not amount?

[Sarmistha Chakraborty]

Hello,

Please update our WCFM plugings in your site and set the “Store Refund Settings” by admin, then you can see the popup where customer can make refund request by item (PFA)

Thanks.

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[mai]

thank you it worked but admin fees and affilate commission not discount

[mai]

admin fees refund part Commission when Commission Mode percent not fixed
but affiliate not refund part commission in percent or fixed
please help me i used fixed Commission Mode in my site.

[Sarmistha Chakraborty]

Hello,

Your issue is not so clear. What we understand that the issue regarding affiliate commission refund.
Just to inform you,
In case the commission is received by the affiliate beforehand by the admin, ( That is before the refund request is placed by the customer), then the amount WILL NOT be automatically refunded ( or credited) to affiliates’s account. It has to handled manually.

Thanks.

[mai]

i mean order refund and admin not paid affiliate
it worked in full refund no part
and admin fees not recalulat if partail refund
note my order status not complet.

[Author]

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