Problem with verification

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WC Vendors › Problem with verification

Viewing 4 reply threads
  • Author
    Posts
    • January 4, 2018 at 10:26 am #17549
      javier
      Participant

      Hi. I have a problem, when the seller asks for verification the administrator does not get any option in message, no can I see any area where I can approve or deny that verification.

      Can you help me please? thanks

    • January 4, 2018 at 10:28 am #17551
      javier
      Participant
      This reply has been marked as private.
    • January 4, 2018 at 11:35 am #17554
      WCFM Forum
      Member

      HI,

      We know about this issue. Please don’t “Mark Read” any Vendor Verification message for now, there is a conflict issue with vendor approval in WCFM 3.4.0.
      We will fix this in next next update, till then please don’t mark read any vendor verification messages as those can’t be retrieve any more and vendors has to be re-prompt again.

      Really sorry for the inconveniences.

      Thanks for your cooperation.

    • January 6, 2018 at 9:42 am #17605
      javier
      Participant

      ok ok.
      but how can I request verification from my vendors again? In your control panel the options are no longer available, only a message with the following legend appears: “Ahh !!! Your request still under review”

      thanks for your support

    • January 7, 2018 at 7:21 am #17615
      WCFM Forum
      Member

      HI,

      Yes, you are right.

      I have just enabled the the option to your site so that your vendors can now again have “Prompt Verification” option under their profile page.
      Please ask them to resend verification request again.

      Thank You

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