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Problems With Multiple Membership Reminders

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Ultimate › Problems With Multiple Membership Reminders

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Viewing 3 reply threads
  • Author
    Posts
    • April 5, 2019 at 3:34 pm #56369
      Daniel
      Participant

      Hi Guys,

      I recently set up a demo store before launching live. It’s set up as a monthly recurring payment.

      Now I have just got over 40 email reminders. For 5 days notice.

      Please see the attached image.

      How can I stop this in the future, new members won’t be happy getting over 40 reminders in one day 🙁

      Any ideas?

      Dan

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    • April 6, 2019 at 5:04 pm #56529
      WCFM Forum
      Member

      That’s really strange!

      Do you have deactivate/activate membership plugin?

    • April 6, 2019 at 5:58 pm #56542
      Daniel
      Participant

      Yes, it is strange.

      It has only done this once so far. The second reminder for 2 days notice was ok and sent just once!

      If you’ve not seen this issue before then it may just be a one-off incident.

      I’m not sure but I may have been activating the siteground cache that day, I can’t remember.

      Anyway, I’ll keep an eye on it and let you know if it happens again.

      Thanks for the reply

      Dan

    • April 7, 2019 at 4:14 pm #56684
      WCFM Forum
      Member

      Hi,

      We are also debugging this as well.

      Thank You

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