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Tagged: refund
- This topic has 3 replies, 3 voices, and was last updated 4 years, 5 months ago by workalpha007.
- AuthorPosts
- March 11, 2020 at 4:03 am #111059bpParticipant
Trying to test refunds and I get “Refund processing failed, please check wcfm log.” and the log says “2020-03-10T22:10:14+00:00 DEBUG Refund failed. args => {“amount”:90,”reason”:”did not want”,”order_id”:4804,”line_items”:{“16”:{“refund_total”:0,”refund_tax”:[]},”15″:{“refund_total”:90,”refund_tax”:[],”qty”:”1″}},”refund_payment”:true,”restock_items”:”true”}”
Do you know what could be causing this?
- April 19, 2020 at 7:57 pm #120650SteveBParticipant
Hi bp,
I’m getting the same error and wanted to check if you managed to resolve and if so if you could detail.
Regards
SteveB - April 20, 2020 at 5:06 pm #120960SteveBParticipant
Hi,
Good News.
Further testing in sandbox mode I switched from paypal sandbox to stripe in Test Mode and now working so I suspect there is a problem testing the Refund process using sandbox.
Regards
SteveB - June 10, 2020 at 7:52 pm #140322workalpha007Participant
Refund processing failed, please check wcfm log
After checking the wcfm log it is showing this message:
2020-06-10T14:14:14+00:00 DEBUG Invalid refund amount. args => {“amount”:252.8799999999999954525264911353588104248046875,”reason”:”Not satisfactory”,”order_id”:5341,”line_items”:{“264”:{“refund_total”:30,”refund_tax”:[]},”262″:{“refund_total”:199,”refund_tax”:{“1″:11.9399999999999995026200849679298698902130126953125,”35″:11.9399999999999995026200849679298698902130126953125},”qty”:”1″}},”refund_payment”:false,”restock_items”:”true”}
plz solve my problum
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