Reviews kept showing "Your review is awaiting approval"

[samsun34567]

Hi team,

The reviews posted keep showing status of “Your review is awaiting approval” even when auto-approve is checked and it appears in the “approved” tab in vendors back-end.

How can I solve this?

Thanks!

[WCFM Forum]

HI,

Is this for product review or vendor review?

Thank you

[samsun34567]

Hi,

It’s for product review.

[samsun34567]

On further testing, I found the reviews left for a single product actually ends up in the vendor review.

Basically, if left a review for single product ->

1. Shows “Your review is awaiting approval” on single product page

2. Shows up in vendor review in vendor store page.

[WCFM Forum]

Hi,

1. WCFM has no control over product review.

2. Shows up in vendor review in vendor store page. – it’s default feature, don’t you have “Reviews” tab under store page?

Thank You

[samsun34567]

OHHH okay, I thought the review tab in single product page is for product review, turns out it’s for vendor review! Got it.

Think I’ll disable the vendor review altogether. Thanks!

[samsun34567]

Okay I can’t seem to disable it.

I turned reviews off in modules, also turned off review manage in capabilities. It still appears though.

What can I do?

[WCFM Forum]

Hi,

Please use this code snippet –

add_filter( 'wcfmmp_store_tabs', function( $store_tabs, $store_id ) {
	if( isset( $store_tabs['reviews'] ) ) unset( $store_tabs['reviews'] );
	return $store_tabs;
}, 50, 2 );

Thank You

[samsun34567]

Okay thanks! That works.

So a suggestion here:

What got me confused is that the single product review goes into vendor review, but at the same time you can review the vendor directly, which is all mixed together and quite confusing.

Why don’t you separate the 2 kinds of reviews ->

1. You can aggregate all the single product reviews in the vendor page while showing which products they are.

2. Use another review for vendor itself, or simply disable it and show the average of all the single product review.

Here is a similar website which I think did a good job on the reviews, for your reference: https://www.pinkoi.com/user/blissandhome?onload=cb_review#~review

[WCFM Forum]

Hi,

1. You can aggregate all the single product reviews in the vendor page while showing which products they are.
– it’s already there

2. Use another review for vendor itself, or simply disable it and show the average of all the single product review.
– it’s also possible to provide separate review directly to vendors.

Thank You

[Author]

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