Shop staff can't see phone in address fields

[Dana]

The shop_staff role can’t see the customer phone number. The permissions available are only

* View Customer Email
* Billing Address
* Shipping Address

How can I make it so the phone is also visible to shop_staff role?

[WCFM Forum]

Hi,

Well, there is no other capability option for phone no.

We control this with “View Customer Email”, so Staffs are in general allow to see Customer Phone. But if you set OFF “View Customer Email” then phone no also not available to staffs.

Thank You

[Dana]

I have that enabled and doesn’t appear. All they see is address, see screenshots (blurred out for privacy).

Attachments:

You must be logged in to view attached files.

[WCFM Forum]

Hi,

Can you please know me, Which page screenshot is this for “Customer” section?

Thank You

[Dana]

Yes that was viewing an individual appointment. But it’s the same on the individual order, only shows the address and no email or telephone.

[WCFM Forum]

Umm … can you please check this under Appointment details page!

Thank You

[Dana]

I think we are talking about the same page. See full screenshot. The appointment details is what I mean with individual appointment.

[WCFM Forum]

Hi,

That’s quite strange, it shows customer’s Billing Email and Phone number

Can you confirm me onething, are you able to see those as Admin for the same Appointment?

Thank You

[Dana]

Here’s what an admin view sees, billing phone and email do appear. It seems like a permission thing, just don’t know what permission. Since staff has View Customer Email and Billing Address. Since there is that is disabled for all on the front-end.

[WCFM Forum]

Hi,

So as Admin it’s fine. Kindly add this code to your site –

function wcfm_force_view_customer_email( $is_allow ) {
	return true;
}
add_filter( 'wcfm_allow_view_customer_email', 'wcfm_force_view_customer_email', 750 );

Thank You

[Dana]

Yeah, that adds the Email and phone for staff to view.

Is there a way to do that without needing a child theme?

[WCFM Forum]

Hi,

You may use such a plugin to add custom code to your site – https://wordpress.org/plugins/code-snippets/

Thank You

[Author]

Posts