Store management : product translation attributes error

[Jean-Marie Geffroy]

Hi,
We are developing a multilingual website (EN/FR/ES)
But we have an issue when translating a product:
Connected as a vendor:
– We create a product in English with 3 mandatory attributes
– We add a translation by clicking on the “+” button associated with the French language
– As expected, a message says “It’s a translated product, so product meta fields are blocked for editing because WPML will copy its value from the original language.”
– When submitting the form (pressing “SAVE”), we have as many validation errors as mandatory attributes: “Attributes are required”.
If we click on “Preview”, we see the attributes correctly displayed on the product page, but after saving the product as a draft, these attributes are not displayed anymore.
After these actions, we go back to the WP admin to edit the product, and we see that in the French translation, the attributes are empty and not editable…
It seems that there is a small bug there. Do you have any clue? BTW we are using the Ultimate version.
Thanks a lot in advance !!!

[Ramamurthy Krishnan]

Hi,

Have you check ed the “Additional Information” tab in product details page? I’ve tried the same as you explained above and the attributes are displayed under the “Additional Information” tab in product details page.
Please see the attached screenshot below.

Thanks,

Attachments:

You must be logged in to view attached files.

[Jean-Marie Geffroy]

Hello! Thank you for answering but the issue is that I cannot save the product translation as somme mandatory attributes are missing

[Ramamurthy Krishnan]

Hi,

We’re not facing this issue. Can you please send us your website login details as private reply here? We need to check it.

Thanks,

[Author]

Posts