Stripe connect / 3d secure / SCA

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Stripe connect / 3d secure / SCA

Viewing 6 reply threads
  • Author
    Posts
    • April 22, 2020 at 8:10 pm #121889
      Stream
      Participant

      Hi again,
      Our Marketplace is located in Europe. Today Stripe ask me to update our integration for SCA.
      In WCFM settings you say “3D Secure and SCA ready transaction is only supported when both your platform and the connected account (Vendor) are in the same region: both in Europe or both in the U.S.”. It is a problem because we sell products all over the world and our vendors are located in different regions. And if we check this option the stripe split payment options are disabled.
      So, it is possible for us to still use stripe connect with direct charge in our case please?

    • April 27, 2020 at 4:30 pm #123656
      paul-8288
      Participant

      Have you had a response to this?

      Do you know if split pay and 3D secure work together, this is how I have it set up on my site, but although the payment goes through in Stripe, the order shows as awaiting payment and nothing is split to the other vendor (this is all in test mode).

      There is a distinct lack of info around split pay/3d secure at the moment.

    • April 28, 2020 at 3:28 pm #124145
      Stream
      Participant

      Hi,
      Still no answer…
      I have enable 3d secure from WCFM dashboard and Stripe connect options too. The split payment worked during my live tests but it is now “destination charges”, no “Direct charges”, but it is OK for us.
      I didn’t still didn’t test payment from US customer to us (EU Stripe account and bank), so still don’t know it works.

    • April 28, 2020 at 6:13 pm #124259
      paul-8288
      Participant

      Its certainly frustrating, especially when you compare it to the stripe documentation for something like WC Vendors https://docs.wcvendors.com/knowledge-base/stripe-commissions-gateway-setup-guide-version-2-0/ its much more details and shows all options.

      The 6 hour support hooked me, but most of my posts go unanswered and even sending them direct premium support emails dont get answered. Im begining to think all the reviews on WP Plugins were fake. Its a shame.

    • April 28, 2020 at 6:17 pm #124265
      paul-8288
      Participant

      Hi Stream,
      So with destination charges, do you have to pay your connected vendors after stripe pay you? Did you need to disable automatic payments, I’m not sure how destination charges works, this means all the orders show up in your account?

    • April 28, 2020 at 7:13 pm #124280
      Stream
      Participant

      You have the whole process here, with detailed schemas:

      https://stripe.com/docs/connect/destination-charges

    • April 30, 2020 at 3:01 am #124862
      paul-8288
      Participant

      Yes, but I was wondering more from your point of view, do you have to wait for the funds to clear before you pay the vendors?

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