Stripe error when signing up

[sdel_nevo]

Hi Guys

We only use stripe split pay as our gateway

when a vendor goes through the membership signup process, at the Stripe screen, if they try and connect their account at this point they get the error “invalid_redirect_uri” is thrown.

But they can successfully connect with their stripe account from the store manager screen.

Many thanks

Steve

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[WCFM Forum]

Hi,

Well, if you want to allow Stripe connect from store setup widget, then add that url at stripe account as redirect as well.

Remember, you have already added Store Setting page URL. Just add store setup page URL there as well.

Thank You

[sdel_nevo]

Hi

thanks for that, what would the URL be?

this is the working one

https://www.my-domain.com/store-manager/settings/

would I add

https://www.my-domain.com/store-manager/store-setup/

sorry to be a pain

Steve

[sdel_nevo]

Hi Guys

I have put this URL https://www.my-domain.com/wp-admin/index.php?page=store-setup\u0026step=payment

and

https://www.my-domain.com/store-manager/store-setup/ into stripe,

I get the same error on both

I can’t join up to stripe when going through the store set up but can from the store-management

do you know what the URL would be

Steve

[sdel_nevo]

Hi guys

now stripe is not working at all!!

getting this error on the vendor’s screen

Array ( [error] => invalid_client [error_description] => This application is not connected to stripe account acct_1Df9BLDeGKxNi9PH, or that account does not exist. ) Unable to disconnect your account pleease try again

as per the screenshot.

how do I put this right?

can we remove the stripe setup screens from the membership signup screens
it seems pretty broken to me to be honest

Steve

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[WCFM Forum]

Hi,

Set this – https://www.my-domain.com/wp-admin/index.php?page=store-setup&step=payment

But do not remove this – https://www.my-domain.com/store-manager/settings/
it should be there all the time.

Thank You

[WCFM Forum]

HI,

Array ( [error] => invalid_client [error_description] => This application is not connected to stripe account acct_1Df9BLDeGKxNi9PH, or that account does not exist. ) Unable to disconnect your account pleease try again

– Do you have deleted this connected account manually from Stripe account?

Thank You

[sdel_nevo]

Hi Guys

when trying to add that URL after i have change “My-domain” to the correct value i get

You must provide a valid HTTP or HTTPS URI

in stripe

also

any vendor who had connected a stripe account now gets

Array ( [error] => invalid_client [error_description] => This application is not connected to stripe account acct_1Df9BLDeGKxNi9PH, or that account does not exist. ) Unable to disconnect your account pleease try again

when viewing the preferred payment method screen#

steve

[sdel_nevo]

Hi

Array ( [error] => invalid_client [error_description] => This application is not connected to stripe account acct_1Df9BLDeGKxNi9PH, or that account does not exist. ) Unable to disconnect your account pleease try again

No i didnt delete any connections from stripe

steve

[sdel_nevo]

Hi

is this account held in the database tables anywhere? I have no way of connecting this account or disconnecting it!!

there must be a way of removing this entry from the system from a table somewhere I have looked through them but can’t see which one it would be held in?

any ideas as I am stuck now!!

Steve

[sdel_nevo]

Hi guys

ok this is what happened after I added the URLs from reply #59138 into my admin stripe account, a test vendor tested disconnecting their stripe account
at this point, they got the error

Array ( [error] => invalid_client [error_description] => This application is not connected to stripe account acct_1Df9BLDeGKxNi9PH, or that account does not exist. ) Unable to disconnect your account pleease try again

now they are unable to re-join the stripe account or remove it, do i have to delete the account completely I can’t find any way of getting the stripe account to either disconnect or reconnect again

i can’t see any references to stripe in any table so i have no idea how to remove it

this account is no longer connected to my admin’s stripe account, and I have no way of manually creating it here either

Steve

[sdel_nevo]

Hi

WOW done it, found the references to the broken stripe account in the user mata table, I have deleted those
and the vendor can now reconnect the account 🙂

Steve

[sdel_nevo]

Hi

tested again with the URL https://www.my-domain.com/wp-admin/index.php?page=store-setup&step=payment added to stripe and I get the same error

this has been added as a new redirect URL, the default one is still set as the store manager

is possible to have two URL redirects?

or is it better to remove the payment screen from the membership setup wizard

Steve

[WCFM Forum]

HI,

this has been added as a new redirect URL, the default one is still set as the store manager

is possible to have two URL redirects?

– It’s off course possible to set multiple redirect URLs.

Please check this – https://www.loom.com/share/e910c808965b41579c349c2c5d78d5ff

Thank You

[sdel_nevo]

Hi guys

Thanks for getting back

I added the url to the redirect list and have tried again, but keep getting the same error

I’m not sure why but test vendors are not able to connect to stripe at this point but can from the store management screens.

I will continue to try and update you

Steve

[sdel_nevo]

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[sdel_nevo]

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[WCFM Forum]

Hi,

Why “&” change to “\00u26” ?

Hope you checked my test, it’s working perfectly – https://www.loom.com/share/e910c808965b41579c349c2c5d78d5ff

Thank You

[sdel_nevo]

This reply has been marked as private.

[WCFM Forum]

HI,

Please share Site Admin and a demo vendor account with me to check this once here – https://wclovers.com/woocommerce-multivendor-customization/

Is this possible for you to share Stripe account details as well?

Thank You

[sdel_nevo]

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[sdel_nevo]

Hi Guys

Have you been able to take a look at this, I sent the details over as requested

many thanks

Steve

[sdel_nevo]

Hi Guys

Have you been able to take a look at this issue yet? I see you logged in to my site yesterday,
I know you guys are very busy

Steve

[sdel_nevo]

Hi Guys

been looking at this the additional URL needed to be added to stripe is

https://www.my-domain.com/wp-admin/index.php?page=store-setup&step=payment and that has been added to my stripe account

but the error I’m getting when the test vendor click the connect with stripe button is

https://www.my-domain.com/wp-admin/index.php?page=store-setup\u0026step=payment

it appears that the “&” between the words setup and step is getting incorrectly encoded

doing some digging on google says it may be a JSON error

json is enabled on my web host, I’m running PHP 7.2

the test vendors can connect to stipe via the store manager after they have signed up, but this error occurs when they try and connect their stripe account when signing up on the site.

I’m worried that I will lose sign-ups if people get this error when trying to join the site

really sorry to keep bothering you
any ideas?

I have disabled every plugin on my site excluding woocommerce and your plugins with no luck

Steve

[sdel_nevo]

Hi

the issue is resolved,

I had to update the API on stripe and add a URL into the “Endpoints receiving events from Connect applications” in developers “webhooks”
with the same URL as the connect Redirect URL

set both to

https://www.my-domain.com/wp-admin/index.php?page=store-setup&step=payment

and it works

just in case anyone else has the same issue

Steve

[WCFM Forum]

Great … thanks for the update 🙂

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