WCFM WP Editor issue

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Viewing 9 reply threads
  • Author
    Posts
    • #23134
      sylvia
      Participant

      When submitting and editing multiple times either the short description or the description disappears.

      If you could look into the issue it would be nice.

      Thanks,
      Danial

    • #23137
      WCFM Forum
      Member

      Hi,

      That’s something strange. We have tested this many times but there is no such issue.

      I think something else causing the problem.

      Can you please share a demo vendor access with us to check the things once?

      Looking forward to your cooperation.

      Simha

    • #23248
      sylvia
      Participant
      This reply has been marked as private.
    • #23273
      WCFM Forum
      Member

      No issues, thanks for this.

      We are just looking into this.

      Thank You

    • #23275
      WCFM Forum
      Member

      Hi,

      I have tested this.

      Created a product and updated it about 10 times – https://omarbaba.shop/shop-manager/products-manage/22760/

      Short description and description always there.

      Can you show me this over TeamViewer, may be I am missing something.

      Thank You

    • #23360
      sylvia
      Participant
      This reply has been marked as private.
    • #23370
      WCFM Forum
      Member

      Ok, that will help us in debugging this issue.

      We are checking into this in more depth and will know you.

      Thank You

    • #23465
      sylvia
      Participant

      Hello,
      i would like ask if there was any further development regarding this issue.

      Thanks,
      Danial

    • #23468
      WCFM Forum
      Member

      Hi,

      Our team is debugging this.

      Well, I can suggest you a alternate quick fix. You may use normal “Textarea” for Short Description and “Editor” box only for Description.

      Thank You

    • #23647
      WCFM Forum
      Member

      Hi,

      It’s resolved in WCfM 4.1.0 … take a look.

      Thank You

Viewing 9 reply threads
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