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WooCommerce Frontend Manager - Multivendor marketplace vendor dashboard

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We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

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From now the forum will be read-only!

Forum Replies Created

Viewing 16 posts - 26 through 41 (of 41 total)
  • Author
    Posts
  • in reply to: WCFM Issues and Queries #63924
    info85
    Participant

    Hello,

    Yes, I’ve created a Store invoice field:

    https://prnt.sc/ntr6ul

    I also wrote you about this in the previous message.

    Thank you,
    Best regards,

    Petro Kozak

    in reply to: WCFM Issues and Queries #63474
    info85
    Participant

    Hello,

    theres one more issue to solve.

    1. The Invoice created in WC Frontend Manager and the invoice that the Customer get per Email are different.

    Thats the invoice created with WCFM:

    https://prnt.sc/ns92zf

    Thats what you get per EMail:

    https://prnt.sc/ns92qg

    2. I created a Invoice field and activated it. But this field does not appear in the invoice.

    3. I created a Invoice field. But I want this field to be obligatory to fill in by the vendors. How can I do that?

    Hope you will solve this issues.

    Thank you for your help and support.
    Best regards,
    Petro Kozak

    in reply to: WCFM Issues and Queries #63465
    info85
    Participant

    Hello,

    Theres the screenshot of a issue:

    https://prnt.sc/njtfpn

    Best regards,

    Petro Kozak

    in reply to: WCFM Issues and Queries #63464
    info85
    Participant

    Hello,

    I forgot about one more issue that I had. I already wrote you about this, but maybe you didnt noticed this message.

    I have created 4 Vendor Verification fields, and translated them in German with WPML. But they appear in English although I translated them.

    Can you tell me how to fix this?

    Best regards,

    Petro Kozak

    in reply to: WCFM Issues and Queries #63331
    info85
    Participant

    Hello,
    I have one more question to you. I found such a setting as “Refund Threshold Days”. I dont really understand what this means.
    Could you please explain me, what this Refund Threshold Days are? And what is the Refund Threshold?

    Best regards,
    Petro Kozak

    in reply to: WCFM Issues and Queries #63035
    info85
    Participant

    Hello,
    thank you very much for your help and support. Popup works like it should to.

    Best regards,
    Petro Kozak

    in reply to: WCFM Issues and Queries #62635
    info85
    Participant

    Hello,

    How goes the issue checking? Do you have some results?

    Best regards,
    Petro Kozak

    in reply to: WCFM Issues and Queries #61340
    info85
    Participant

    Hello,

    I also have one question:

    Could we get a Premium support from zou, so that we shouldnt wait 3-4 days until we get the answer?

    And how much would such a support cost?

    Best regards,
    Petro Kozak

    in reply to: WCFM Issues and Queries #61307
    info85
    Participant

    Hello,

    I have one more issue.

    I added 4 Vendor registration fields. All 4 are File/Image type.

    When I registered a vendor, I uploaded 2 files. Screenshot below.

    https://prnt.sc/nmbqyn

    When I went to Admin Dashboard to approve this vendor, I didnt see the files in a popup window. Screenshot below.

    https://prnt.sc/nmbrt8

    Where are those files? I can not approve a vendor until I check the uploaded files.

    Thank you for your help,
    Best regards,
    Petro Kozak

    in reply to: WCFM Issues and Queries #61157
    info85
    Participant

    Hello,

    are you still there?

    As addition to the Notification-Question I sent you the screenshot of a Notification that I got after vendor registration.

    In a previous Email you wrote me two Strings and wrote that those two Strings should appear in all notifications.

    In the notification on the screenshot I do not see neither first, nor second String.

    https://prnt.sc/nlzi4r

    So the question is still actual: how should I find the notificaton texts to translate them?

    Thank you for your help and support,
    Best regards,
    Petro Kozak

    in reply to: WCFM Issues and Queries #60869
    info85
    Participant

    Hello,

    1. Ok, I understood. But there is also a text inbetween this two lines which is different depending on notification. How do I find this texts?

    2 Ok, thank you. I will wait for your answer.

    3. Thank you, I understood. I added the photo in the incorrect field. There are couple of field for adding photos in WCFM when you create a product and I’ve chosen the wrong one.

    Thank you for your help!
    Best regards,
    Petro Kozak

    in reply to: WCFM Issues and Queries #60470
    info85
    Participant

    Hello,

    I have one more issue.

    I created a Product and added a Picture of this Product.

    The Picture appears on the Single Product Page, but doesnt appear neither in a Product list on Vendor Store page nor in Widgets nor in Shop.

    https://prnt.sc/njtn30
    https://prnt.sc/njtm6z
    https://prnt.sc/njtnhq
    https://prnt.sc/njtnzw

    How can I solve that issue?

    Thank you for your help,
    Best regards,
    Petro Kozak

    in reply to: WCFM Issues and Queries #60469
    info85
    Participant

    Hello,

    thank you for your answers.

    So, as I understood, there are a couple of EMail Notification that I can find in a Membership Settings, but all other Notification are generated automatically, so I can not see the text of the notifications?

    But how should I find the String from the notifications in translation file in case when I do not see the notification?

    I also have a second issue.

    I created 4 User Verification field in English. I translated them in German with WPML. But those field appear in English language, although I translated them.
    How can it be solved?

    https://prnt.sc/njtfpn

    Thank you for your help,
    Best regards,
    Petro Kozak

    in reply to: WCFM Issues and Queries #59385
    info85
    Participant

    Hello,

    yes, you are definetely right, this discussion has no meaning.

    So, the issues are:

    1. I want to translate the Email Notifications from English to German. To do that, I need to be able to see the Email Notification templates, like it is possible for example in Woocommerce. Look ate hte screenshot below. How can I find the Email notification templates of WCFM?

    https://prnt.sc/ngmtxd
    https://prnt.sc/ngmuc4

    2. The Reports page in the German version doesnt work well, is working only in the English version.
    How can this be solved?

    English Version: https://prnt.sc/nb1ywo
    German Version: https://prnt.sc/nb1z7j

    Best regards,
    Petro Kozak

    in reply to: WCFM Issues and Queries #59356
    info85
    Participant

    Hello,

    guys, ok, I’ve sent you the EMail from the wrong Email-address. On 24 of April.

    If you look on the screenshot from the last Email you could see that we had a support conversation waaay earlier than that.
    Heres the Emails:

    Last Email from your support. 16 April 2019:

    https://prnt.sc/ngluae

    Last Email from me:
    16 April 2019:
    https://prnt.sc/ngluoc

    16 April 2019:
    https://prnt.sc/ngluxx

    18 April 2019:
    https://prnt.sc/nglvcz

    23 April 2019:

    https://prnt.sc/nglvn5

    We had a support conversation before I sent you the Email on 24. April. And as you see I wait already more than a week to get an answer.

    We had a support conversation. Which neans you had either to answer my Email, or to copy the Email from the message that you received.

    Best regards,
    Petro Kozak

    in reply to: WCFM Issues and Queries #59337
    info85
    Participant

    Hello,

    my Email-Address is pk@digital-assistant.eu. You’ve missed “s”.

    But it actually doesnt really matter because we had a Email -conversation al least since the beginning of April, if not longer.

    And everything went good until next week.

    I mean you didnt need to type my Email, because there already were the conversation between us, and you just needed either to answer the message that you received from me, or to copy the Email if you wanted to start a completely new comversation .

    Heres a prove:
    https://prnt.sc/nglkni

    Best regards,
    Petro Kozak

Viewing 16 posts - 26 through 41 (of 41 total)