There are no shipping options available.

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › There are no shipping options available.

Viewing 8 reply threads
  • Author
    Posts
    • September 19, 2019 at 1:51 am #82344
      mrperez
      Participant

      I am getting this error when i change the shipping address while on checkout

      There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.

      What i want to do is be able to give my Vendors a Flat Rate of $45 when shipping to States not assigned by their lower shipping rates of $25

      For example:

      I want Tidal Wave Aquatics to be able to ship to Maine, Connecticut, Massachusetts, Vermont, Maine, New Hampshire and Rhode Island for $25 and any other state for a flat rate of $45

      When i add in the back-end WooCommerce –> Settings –> Shipping –> Shipping zones

      And when i add in the back-end WCFM Market Place –> Vendors –> Tidal Wave Aquatics –> Store Shipping

      As i understand the system should see that if the address being input has the state in the zone for that vendor it should calculate to $25, but if its not it should default to $45

      Unless i am missing something, this is not working.

    • September 19, 2019 at 3:21 am #82357
      mrperez
      Participant

      Update: Vendor that i set a Zone in California to ship at $25 can ship to other states except the states i set for the Tidal Wave Vendor.

      For Example: Vendor with Zones set at $25 in Maine, Connecticut, Massachusetts, Vermont, Maine, New Hampshire and Rhode Island cant sell to a customer that’s buying from California because of a Zone in California that has been set for another vendor.

      But that customer can change to any other state that’s not in a zone and it will populate the shipping.

      Why is this happening and is there a fix/workaround

    • September 19, 2019 at 7:07 pm #82519
      WCFM Forum
      Keymaster

      Hi,

      Well, WooCommerce Shipping works this way, we can not alter this.

      Between, there is an option under WooCommerce Zone setting “Locations not cover by your zone”.

      Set “Store Shipping” method there and setup shipping cost for the from vendor shipping setting.

      Hence you will not see this message – There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.

      Thank You

    • September 19, 2019 at 11:02 pm #82550
      mrperez
      Participant

      So you are saying that if i setup a vendor with a zone that charges $20 bucks for shipping in Texas and a customer tries to buy a product from another vendor that lives in texas that costumer will get the error of no shipping unless i add a Texas zone to the vendor that does not have Texas as a lower rate?

    • September 20, 2019 at 11:46 am #82608
      mrperez
      Participant

      As you advised to do, i did the following in WC: I added the “Locations not cover by your zone”. to Store Shipping. i Then went into one of the Vendors and added his California Zone that he charges $25 for shipping and then in the “Locations not cover by your zone” i made it flat fee of $45

      and it looks like this

      But when i give this Vendor the test product i created and go to buy it i cant buy the product if i am in another vendors zones for shipping for example this image below

      So if in the address field my state matches any of those i get the no shipping methods available.

    • September 21, 2019 at 9:51 pm #82833
      WCFM Forum
      Keymaster

      Hi,

      So you are saying that if i setup a vendor with a zone that charges $20 bucks for shipping in Texas and a customer tries to buy a product from another vendor that lives in texas that costumer will get the error of no shipping unless i add a Texas zone to the vendor that does not have Texas as a lower rate?

      – For a vendor’s product it look into the vendor’s shipping, not in another vendor’s shipping. May be there has other products from other vendors.

      So if in the address field my state matches any of those i get the no shipping methods available.
      – As I see you do not have added any shipping methods for these zones, so obviously it will show you that message.

      Thank You

    • September 23, 2019 at 7:28 am #83066
      mrperez
      Participant

      I thought the option “Locations not cover by your zones”. took care of the Zones without a shipping method?

    • September 24, 2019 at 10:13 am #83341
      WCFM Forum
      Keymaster

      No, it only take care those locations which are not covered by zones.

      Thank You

    • May 21, 2020 at 2:46 pm #133861
      hollaxinchao
      Participant

      Hi, i have the similar trouble, too.
      It shows like this:
      ” There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.”
      I have configured exactly as tutorial. Please take a look on those pictures below.
      Also, i don’t want to show the map on checkout, because customer can not check on the map, it is just for showing.
      Please tell me how to do
      Thanks

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