cannot login to seller mobile app

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Tagged: cannot login to seller app, WCFM Seller Mobile App

This topic has 3 replies, 2 voices, and was last updated 4 years, 5 months ago by Sayan Naskar.

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- June 5, 2020 at 10:28 pm #138897
  Rotem
  Participant
  I’m getting the error when I try to login via the app:
  "login faluire contact admin-probable cause incorrect url"
  I have followed all the steps in https://docs.wclovers.com/wcfm-app/ (htaccess, wp-config, JWT plugin active etc)
- June 5, 2020 at 10:31 pm #138906
  Rotem
  Participant
  This reply has been marked as private.
- June 5, 2020 at 10:56 pm #138911
  Sayan Naskar
  Member
  Hello,
  We will definitely look into this. Can you please provide us the site url, a temporary admin and vendor access to check the site and rest api requests?
  Please don’t forget to mark the reply as private while sending the access.
  Edited: Got the access. Forwarding it to the team
- June 10, 2020 at 11:02 am #140151
  Sayan Naskar
  Member
  Hello,
  Sorry for the delayed response,
  Our team checked the login. you were entering the site URL incorrectly the site URL needs to be without “/store/test1”
  ie it needs to be exactly: https://elelisrael.co.il
  Moreover in your site, the WCFM REST API plugin (WooCommerce Multivendor Marketplace – REST API) was not installed we have installed it. Now test the login keeping the site url exactly what we mentioned.
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