Vendor membership changing process

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Membership › Vendor membership changing process

Viewing 9 reply threads
  • Author
    Posts
    • May 8, 2018 at 1:30 am #22945
      Kristin
      Guest

      I’m having trouble with the membership sign up process… specifically, the way an existing vendor switches from one membership to another.

      When I try with a test vendor account to cancel an existing membership, I get a message that it’s not possible and to contact site admin. What am I as the site admin supposed to do at that point? I’m not offering a free membership to set as the one automatically assigned upon cancellation.

    • May 8, 2018 at 4:48 pm #22977
      Kristin
      Guest

      I think I figured out my initial question but I’m still having problems with the membership sign-up process.

      As a test vendor, I can cancel my existing membership, get automatically reverted to a free membership (I created one with only minimal capabilities), and sign up for a new membership. I can go through the PayPal process and get returned to the success page on my site. The problem is that once I do that, my membership has not changed – it still shows as the free membership I reverted to when I cancelled.

      I was able to sign up for a membership via PayPal as a new vendor before, so unless I changed some settings at PayPal between the first time I tried and now, I don’t think it’s a PayPal issue, unless there is an IPN setting or something that I need to tweak. I’m not sure where to go from here to make it work.

    • May 8, 2018 at 11:23 pm #23027
      WCFM Forum
      Member

      Hi,

      Yeah right, IPN is important. Please be sure it’s enabled.

      Do yo keep enabled “Approve” option for the plan? Then admin has to approve this to vendor have the new plan!

      Thank You

    • May 9, 2018 at 1:54 am #23037
      Kristin
      Guest
      This reply has been marked as private.
    • May 10, 2018 at 2:22 pm #23114
      Kristin
      Guest

      Still waiting for help with this… please?

    • May 10, 2018 at 3:43 pm #23118
      WCFM Forum
      Member

      Hi,

      Yes off course, both PayPal options work together.

      Tell me one thing, from where you came to know that, IPN URL should be – https://mywebsite.com/?wc-api=WC_Gateway_Paypal

      Thank You

    • May 10, 2018 at 3:45 pm #23119
      WCFM Forum
      Member

      OK, I got this. Leave the question.

    • May 10, 2018 at 3:54 pm #23120
      WCFM Forum
      Member

      Well, after completing payment is this returning you to the Thank You page?

      Actually, WCFM Membership use it’s own IP page and not depending upon WC PayPal setup.
      Both works seamlessly, we have tested this many time before.

      I have an alternate suggestion for you, just wait 2-3 days. WCfM – membership will going to bring a new option where you may setup membership selling through WC product. Then only WC normal checkout will work and no such issue will be there.

      Thank You

    • May 10, 2018 at 4:33 pm #23121
      Kristin
      Guest

      Selling via WC product sounds like a great option… I’ll wait and see if the update helps me do what I want to do. Thanks 🙂

    • May 12, 2018 at 3:41 pm #23191
      WCFM Forum
      Member

      Hi,

      Please follow this – https://wclovers.com/forums/topic/wcfm-membership-using-wc-products/

      Thank You

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