Vendor cannot enable Support ?

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This topic has 3 replies, 2 voices, and was last updated 6 years, 12 months ago by WCFM Forum.

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Posts
- June 14, 2018 at 4:53 pm #24807
  d-n-13
  Participant
  Hello
  1- I have enabled Support Module from Dokan and WCFM, but when vendor go to Settings > Store, he cannot see the option to enable Support.
  see video attached.
  2- I also have another question, is there a way for vendors to contact admin ?
  Thank you
- June 14, 2018 at 5:16 pm #24812
  WCFM Forum
  Member
  Hi,
  1. If you have enabled WCfM support module then it will definitely work and vendor nothing to do from their setting.
  Check the documentation how WCfM Support module works – https://wclovers.com/knowledgebase/wcfm-support-ticket-module/
  Video Tutorial – https://wclovers.com/wcfm-tutorials/
  2. Yes off course. Go to Dashboard notification/message dashboard -> vendor and admin can communicate directly from here.
  Documentation – https://wclovers.com/knowledgebase/wcfm-direct-messaging/
  Thank You
- June 14, 2018 at 6:47 pm #24815
  d-n-13
  Participant
  Hi,
  1- Perfect
  2- Perfect
  Thanks!
- June 17, 2018 at 12:19 pm #25005
  WCFM Forum
  Member
  Welcome 🙂
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