ORDER SYNC

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Viewing 5 reply threads
  • Author
    Posts
    • #38769
      Dan
      Guest

      Hi,

      Can I check with you on the following scenario in a single cart:

      1. Customer A bought product B listed by vendor B

      2. Customer A also bought product C listed by vendor C

      3. Vendor B marked status as completed for product shipped out.

      4. Vendor C is still on hold for the status.

      5. When Vendor B marked order as completed, the order status is marked as completed. Shouldn’t this be partial as payment is fully captured at payment gateway (stripe)?

      How do I rectify this ?

    • #38845
      WCFM Forum
      Member

      HI,

      Please keep disable “Order Sync” option – https://ibb.co/t8h94vZ

      Hence, each vendors order status will be handled separately and main order status will not affected by any vendor’s order status update.

      Thank You

    • #39075
      Dan
      Guest

      Hi,

      Thanks for the response.

      If that’s the case, how do I know when different vendors under the main order has processed/ completed their sub order at the order management page under admin account ?

      Is there any way I can view them and not clicked in each main order itself ??

    • #39142
      WCFM Forum
      Member

      Hi,

      If that’s the case, how do I know when different vendors under the main order has processed/ completed their sub order at the order management page under admin account ?

      – You will receive notification for all these as Admin.
      WCFM Notification and WC main order note both will be updated.

      Thank You

    • #39143
      WCFM Forum
      Member
    • #39426
      Dan
      Guest

      Hi,

      Noted w thanks.

      Rdgs
      Dan

Viewing 5 reply threads
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