Problem with viewing Vendor Store page

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Best Multi Vendor Marketplace Plugin for WordPress › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Problem with viewing Vendor Store page

Viewing 15 reply threads
  • Author
    Posts
    • April 4, 2019 at 6:01 pm #56257
      Lorienz
      Guest

      Hello,

      I am using the plugin currently on our website, the problem is that after we tested the website by creating/registering new vendor, it was successful but we can’t view the vendor’s store page, like for example mywebsite.com/store/vendor-store-page/

      It redirects us to shop/store page.
      What seems to be the problem or issue, or have we not set the plugin right?

      Hope we get a response soon.

      Thank you!

    • April 5, 2019 at 4:17 am #56288
      Lorienz
      Guest

      I would appreciate any response for this issue please?

    • April 5, 2019 at 6:36 am #56298
      sdel_nevo
      Participant

      Hi

      When you renamed your store page did you save the change?
      Also you might need to reset the sites permalink structure

      Steve

    • April 5, 2019 at 9:01 am #56301
      Lorienz
      Guest

      Thanks for the response.

      I didn’t really change the store page.

      permalink structure is as usual.
      But what do you mean by reset the site’s permalink?

    • April 5, 2019 at 10:01 am #56302
      sdel_nevo
      Participant

      Hi

      Sorry i should have point you in that direction.
      go to

      Marketplace – settings – Dashboard pages
      you will see a tick box called “Refresh permalinks”

      tick that and save

      i had to do that when i renamed the store page

      Steve

      Attachments:
      You must be logged in to view attached files.
    • April 6, 2019 at 8:24 am #56453
      WCFM Forum
      Member

      Hi,

      But what do you mean by reset the site’s permalink?

      – What is your site permalink? You will see this from wp-admin -> Setting -> Permalink

      Thank You

    • April 9, 2019 at 2:16 pm #56978
      Lorienz
      Guest

      I have thick that option already but still I can’t view any sample Vendors Stores I created.

      Can you guys please check on it in the backend if I can provide you with the logins?

      Also I tested to upload store image and banner if it keeps me getting an http error and uploading images failed.

    • April 9, 2019 at 2:41 pm #56983
      Lorienz
      Guest

      Like this, when you try to visit vendor store url http://rivermarketdev.wpengine.com/store/testwebstore/
      it will only redirect to this page: http://rivermarketdev.wpengine.com/shop/

    • April 9, 2019 at 2:51 pm #56985
      Lorienz
      Guest
      This reply has been marked as private.
    • April 9, 2019 at 2:53 pm #56986
      sdel_nevo
      Participant

      Hi

      have you set up any redirects in any other plugins?

      going here http://rivermarketdev.wpengine.com/store redirects to here

      http://rivermarketdev.wpengine.com/my-account/

      I think http://rivermarketdev.wpengine.com/store should list your dealers if I have got it right

      I’m not affiliated in any way to wclovers, I’m just a very happy user

      Steve

    • April 9, 2019 at 2:53 pm #56987
      sdel_nevo
      Participant

      sorry I should have said

      that when I got to https://www.mydomian.com/store

      I’m redirected to

      https://www.mydomian.com/store-list

      Steve

    • April 9, 2019 at 2:58 pm #56988
      Lorienz
      Guest

      Thank’s on your response.

      But I don’t have any redirect plugin setup on the website. It’s a fresh build site with few plugins really.

    • April 9, 2019 at 3:07 pm #56991
      sdel_nevo
      Participant

      Hi

      Ok, try disabling all the plugins with the exception of the marketplace plugins and try again
      If it works, turn on each plugin separately and test, when you find the plugin that’s created the error, do not turn it back on

      Another thing to try

      Change your permalinks to “plain”

      From WordPress dashboard – settings – permalinks
      Then save

      If you have a caching plugin installed you should clear the cached pages

      Does it work now?

      If so go back to

      WordPress dashboard – settings – permalinks and select “post name” then save

      test the site again

      Steve

    • April 9, 2019 at 3:14 pm #56992
      Lorienz
      Guest

      Hello,

      I already did those steps but still doesn’t work.
      But thanks for your response.

      Hope their support can help us fix this

    • April 9, 2019 at 4:03 pm #57008
      Lorienz
      Guest

      Thanks anyway.

      I already sort the issue out.

      • May 10, 2019 at 7:28 pm #61772
        Alvaro
        Guest

        Can you tell me how you solved it? I have the same problem. Thank you

        • May 10, 2019 at 7:33 pm #61775
          WCFM Forum
          Member

          Hi,

          Please try this –

          WordPress dashboard – settings – permalinks and select “post name” then save

          Thank You

    • April 9, 2019 at 4:04 pm #57009
      sdel_nevo
      Participant

      thats great

      what was it?

      Steve

  • Author
    Posts
Viewing 15 reply threads
  • The topic ‘Problem with viewing Vendor Store page’ is closed to new replies.