Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Multiple store order status under same invoice causing confusion
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- June 14, 2019 at 12:04 am #67522richard.cannasolutionsParticipant
My vendors are noticing an issue with order status. When customers place a multivendor order under one invoice, each vendor receives the order which has the same Invoice order number. The vendors begin to fulfill their respective orders but they have found out that when either changes the status of their respective orders it automatically changes the status of the other vendor as well. So, in other words, multivendor orders under the same invoice number affect other vendors order status as well.
I am confused but ask if theirs a solution for this?
Thank you for your assistance.
- June 14, 2019 at 8:19 am #67578CommunityCoralsParticipant
You need to set order status as “unsynced”. This way the order status you see in backend will stay untouched. Vendors than have their own order status they can use seperatly without influencing the other. In database this status is called “commission_status”
BR
Dominique - June 15, 2019 at 4:04 pm #67843WCFM ForumMember
Disable “Order Sync” option from WCFM Admin Setting -> Marketplace Setting – https://ibb.co/PMrMV04
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