Multiple store order status under same invoice causing confusion

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Multi Vendor Marketplace Plugin | WCFM Marketplace Forums WCFM – Marketplace (WooCommerce Multivendor Marketplace) Multiple store order status under same invoice causing confusion

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    • #67522

      My vendors are noticing an issue with order status. When customers place a multivendor order under one invoice, each vendor receives the order which has the same Invoice order number. The vendors begin to fulfill their respective orders but they have found out that when either changes the status of their respective orders it automatically changes the status of the other vendor as well. So, in other words, multivendor orders under the same invoice number affect other vendors order status as well.

      I am confused but ask if theirs a solution for this?

      Thank you for your assistance.

    • #67578
      CommunityCorals
      Participant

      You need to set order status as “unsynced”. This way the order status you see in backend will stay untouched. Vendors than have their own order status they can use seperatly without influencing the other. In database this status is called “commission_status”

      BR
      Dominique

    • #67843
      WCFM Forum
      Keymaster

      Disable “Order Sync” option from WCFM Admin Setting -> Marketplace Setting – https://ibb.co/PMrMV04

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