Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM › 3D Secure – SCA & Stripe Split Payment: Separate Charges & Transfer
- This topic has 9 replies, 4 voices, and was last updated 4 years, 11 months ago by shitT.
- AuthorPosts
- November 28, 2019 at 7:40 pm #94409shitTParticipant
Hi
I enabled 3D Secure and SCA with Stripe Split Payment in Test Mode. When I do this, Stripe Split Payment is disabled. The payment gets on my Stripe account, but is not transferred further to the vendors.
From this forum and my contact with Stripe support, I understand that Stripe only supports 3D Secure – SCA with Split Payment for Separate Charges and Transfer (https://stripe.com/docs/connect/charges-transfers). In this case, the Stripe Fees are charged on the platform. For me, it is OK, as my fee includes payment charges.
Have you planned to implement “3D Secure – SCA” with “Split Payment: Separate Charges and Transfer”? If so, for when is this planned?
Thanks for your answer!
- December 7, 2019 at 3:23 pm #96468WCFM ForumMember
Well, WCFM Marketplace already support this.
- December 8, 2019 at 10:31 pm #96615sdel_nevoParticipant
Hi Guys
I have moved my site over to this method from direct charges, and so far so good
my only problem is this
if stripe pass the sales revenue to vendors instantly how do we handle refunds when the vendor has been paid,
is it possible to delay paying the vendor until 15 days after the transaction to allow enough time for refund requests
We pay our vendors using 3D Secure – SCA & Stripe Split Payment: Separate Charges & Transfer
If a customer purchased some shoes costing £100 on the 1st December, is it possible to defer paying the vendor until the 16th December? this would mean that our stripe account still has the available funds to pay the refund, if the vendor has been paid, and a refund request is made, our stripe account is liable for all of this amount.
that could very quickly put us out of business
Steve
- December 8, 2019 at 10:56 pm #96617sdel_nevoParticipant
hi
just spoke to stripe support, apparently, the API can set a grace period for sending out transfers for example 14 days
but when I test this by
unticking “Request auto-approve”
and setting the withdraw mode to
“periodic Withdrawal” and on the schedule select “every 15 days (Every 2 weeks- Monday)
the funds are still sent directly to the connected test account
how can we set the system so that funds are not sent to the vendor for 14 days
sorry if I’m getting confused over this
Steve
- December 8, 2019 at 11:13 pm #96618aemr45Participant
Hi Steve,
Did you try creating a new vendor account after saving the new settings?
Regards
- December 8, 2019 at 11:19 pm #96619sdel_nevoParticipant
Hi aemr45
to be honest, no I didn’t, I was hoping that would not need to be done, as it would mean all my existing vendors would not work
i tested by first disconnecting a test vendors stripe, then reconnecting itSteve
- December 9, 2019 at 2:10 pm #96728WCFM ForumMember
Hi,
“periodic Withdrawal” and on the schedule select “every 15 days (Every 2 weeks- Monday)
the funds are still sent directly to the connected test account
how can we set the system so that funds are not sent to the vendor for 14 days
– Well, if you are using “Stripe Split pay” option then periodic withdrawal not work. It will always split as soon as order will be placed.
If you want to use periodic withdrawal then disable “Stripe Split pay”. For stripe payment use this gateway plugin – https://wordpress.org/plugins/woocommerce-gateway-stripe/
And for withdrawal enable only normal “Stripe” option form WCFM Admin Setting -> Payment Setting
Thank You
- December 9, 2019 at 2:55 pm #96737sdel_nevoParticipant
Hi guys
So if we switched to that method, is it still SCA and 3d secure?
Will vendors who have already connected there stripe accounts need to reconnect them
Steve
- December 9, 2019 at 3:15 pm #96740sdel_nevoParticipant
Hi again
So if we implemented this does that mean that customers payments can be held in our stripe account for longer than 7 days?
What we are looking to do is
Customer pays for product
Money held in our stripe account for 15 days
At this point we pass to the vendorThis will enable funds to be available if a refund is requested, as we are now liable for this
Is this possible?
If its not and the money is passed from our stripe account to our bank account after 7 days how do we handle refunds
Steve
- December 10, 2019 at 3:28 pm #96862shitTParticipant
1. OK. From what I understand, 3D secure & “Split Payment separate charges & transfer” works live. But not in test mode. Right?
2. Now I tried to test this live. Started with the negative test (because I’m a vicious tester:)). I entered my actual credit card number with a wrong expiry date and the correct CVC number. The payment didn’t succeed, but the order went through. Error Message on order completed side (see https://imgur.com/a/pV6RUDp). Not good at all. Test failed. Could you please fix this? Thanks.
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