3D Secure – SCA & Stripe Split Payment: Separate Charges & Transfer

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Multi Vendor Marketplace Plugin | WCFM Marketplace Forums WCFM 3D Secure – SCA & Stripe Split Payment: Separate Charges & Transfer

Viewing 9 reply threads
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    • #94409
      AvatarGilbertW
      Participant

      Hi

      I enabled 3D Secure and SCA with Stripe Split Payment in Test Mode. When I do this, Stripe Split Payment is disabled. The payment gets on my Stripe account, but is not transferred further to the vendors.

      From this forum and my contact with Stripe support, I understand that Stripe only supports 3D Secure – SCA with Split Payment for Separate Charges and Transfer (https://stripe.com/docs/connect/charges-transfers). In this case, the Stripe Fees are charged on the platform. For me, it is OK, as my fee includes payment charges.

      Have you planned to implement “3D Secure – SCA” with “Split Payment: Separate Charges and Transfer”? If so, for when is this planned?

      Thanks for your answer!

    • #96468
      WCFM ForumWCFM Forum
      Keymaster

      Well, WCFM Marketplace already support this.

    • #96615
      Avatarsdel_nevo
      Participant

      Hi Guys

      I have moved my site over to this method from direct charges, and so far so good

      my only problem is this

      if stripe pass the sales revenue to vendors instantly how do we handle refunds when the vendor has been paid,

      is it possible to delay paying the vendor until 15 days after the transaction to allow enough time for refund requests

      We pay our vendors using 3D Secure – SCA & Stripe Split Payment: Separate Charges & Transfer

      If a customer purchased some shoes costing £100 on the 1st December, is it possible to defer paying the vendor until the 16th December? this would mean that our stripe account still has the available funds to pay the refund, if the vendor has been paid, and a refund request is made, our stripe account is liable for all of this amount.

      that could very quickly put us out of business

      Steve

    • #96617
      Avatarsdel_nevo
      Participant

      hi

      just spoke to stripe support, apparently, the API can set a grace period for sending out transfers for example 14 days

      but when I test this by

      unticking “Request auto-approve”

      and setting the withdraw mode to

      “periodic Withdrawal” and on the schedule select “every 15 days (Every 2 weeks- Monday)

      the funds are still sent directly to the connected test account

      how can we set the system so that funds are not sent to the vendor for 14 days

      sorry if I’m getting confused over this

      Steve

    • #96618
      Avataraemr45
      Participant

      Hi Steve,

      Did you try creating a new vendor account after saving the new settings?

      Regards

    • #96619
      Avatarsdel_nevo
      Participant

      Hi aemr45

      to be honest, no I didn’t, I was hoping that would not need to be done, as it would mean all my existing vendors would not work
      i tested by first disconnecting a test vendors stripe, then reconnecting it

      Steve

    • #96728
      WCFM ForumWCFM Forum
      Keymaster

      Hi,

      “periodic Withdrawal” and on the schedule select “every 15 days (Every 2 weeks- Monday)

      the funds are still sent directly to the connected test account

      how can we set the system so that funds are not sent to the vendor for 14 days

      – Well, if you are using “Stripe Split pay” option then periodic withdrawal not work. It will always split as soon as order will be placed.

      If you want to use periodic withdrawal then disable “Stripe Split pay”. For stripe payment use this gateway plugin – https://wordpress.org/plugins/woocommerce-gateway-stripe/

      And for withdrawal enable only normal “Stripe” option form WCFM Admin Setting -> Payment Setting

      Thank You

    • #96737
      Avatarsdel_nevo
      Participant

      Hi guys

      So if we switched to that method, is it still SCA and 3d secure?

      Will vendors who have already connected there stripe accounts need to reconnect them

      Steve

    • #96740
      Avatarsdel_nevo
      Participant

      Hi again

      So if we implemented this does that mean that customers payments can be held in our stripe account for longer than 7 days?

      What we are looking to do is

      Customer pays for product
      Money held in our stripe account for 15 days
      At this point we pass to the vendor

      This will enable funds to be available if a refund is requested, as we are now liable for this

      Is this possible?

      If its not and the money is passed from our stripe account to our bank account after 7 days how do we handle refunds

      Steve

    • #96862
      AvatarGilbertW
      Participant

      1. OK. From what I understand, 3D secure & “Split Payment separate charges & transfer” works live. But not in test mode. Right?

      2. Now I tried to test this live. Started with the negative test (because I’m a vicious tester:)). I entered my actual credit card number with a wrong expiry date and the correct CVC number. The payment didn’t succeed, but the order went through. Error Message on order completed side (see https://imgur.com/a/pV6RUDp). Not good at all. Test failed. Could you please fix this? Thanks.

Viewing 9 reply threads
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