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About new customer support tab

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Viewing 3 reply threads
  • Author
    Posts
    • #66752
      Jose
      Participant

      Hi,

      Are you sure that new tab in Vendor need to be “Customer Support” ?, because all content is like store address.

      Regards,

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    • #67027
      WCFM Forum
      Keymaster

      Hi,

      Yeah, it was there from first.

      Vendor may provide a separate Address and Contact details for “Support”, it’s not require to be always same as Store Address.

      Thank You

    • #67030
      Jose
      Participant

      Hi,

      Thanks a lot for your explanation, but can I ask you where we use that ? because with my setting I can’t see where we can see all this info.

      Regards,

    • #67134
      WCFM Forum
      Keymaster

      Hi,

      It automatically visible under order details, customer order email and store invoice.

      Like this – https://ibb.co/3sQVLr1

      Thank You

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