Analytics

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Viewing 6 reply threads
  • Author
    Posts
    • #96893
      Jamie O’Reilly
      Participant

      Hiya our analytics is not working at all. When i click on the analytics tab I get taken to this page store-manager/analytics/?range=month which is giving me a 500 error. We are also struggling before that to get the analytics to show for the right region as it was showing 0 for the UK even though google analytics was showing lots from the uk?

      We added the attached to our functions php too
      Any idea what we can do to get WCFM Alaytics working please?

      Attachments:
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    • #97175
      WCFM Forum
      Keymaster

      HI,

      Hiya our analytics is not working at all. When i click on the analytics tab I get taken to this page store-manager/analytics/?range=month which is giving me a 500 error.
      – Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

      If so, please show me screenshot for those errors.

      Thank You

    • #97941
      Jamie O’Reilly
      Participant
      This reply has been marked as private.
    • #98650
      WCFM Forum
      Keymaster

      Sorry, log or attachment is missing.

    • #101915
      Jamie O’Reilly
      Participant

      This is the log file

      Attachments:
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    • #101918
      Jamie O’Reilly
      Participant
      This reply has been marked as private.
    • #106033
      WCFM Forum
      Keymaster

      Hi,

      possibly your site has some errors – PHP or JavaScript

      Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

      Also check in Google Chrome Browser console, is there any JavaScript error happening to the site or not!
      (What is browser console – https://support.airtable.com/hc/en-us/articles/232313848-How-to-open-the-developer-console)

      Thank You

Viewing 6 reply threads
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