Analytics

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This topic contains 6 replies, has 2 voices, and was last updated by WCFM Forum WCFM Forum 5 months ago.

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  • #96893
    Avatar
    Jamie O’Reilly
    Participant

    Hiya our analytics is not working at all. When i click on the analytics tab I get taken to this page store-manager/analytics/?range=month which is giving me a 500 error. We are also struggling before that to get the analytics to show for the right region as it was showing 0 for the UK even though google analytics was showing lots from the uk?

    We added the attached to our functions php too
    Any idea what we can do to get WCFM Alaytics working please?

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  • #97175
    WCFM Forum
    WCFM Forum
    Keymaster

    HI,

    Hiya our analytics is not working at all. When i click on the analytics tab I get taken to this page store-manager/analytics/?range=month which is giving me a 500 error.
    – Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

    If so, please show me screenshot for those errors.

    Thank You

  • #97941
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    Jamie O’Reilly
    Participant
    This reply has been marked as private.
  • #98650
    WCFM Forum
    WCFM Forum
    Keymaster

    Sorry, log or attachment is missing.

  • #101915
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    Jamie O’Reilly
    Participant

    This is the log file

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  • #101918
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    Jamie O’Reilly
    Participant
    This reply has been marked as private.
  • #106033
    WCFM Forum
    WCFM Forum
    Keymaster

    Hi,

    possibly your site has some errors – PHP or JavaScript

    Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

    Also check in Google Chrome Browser console, is there any JavaScript error happening to the site or not!
    (What is browser console – https://support.airtable.com/hc/en-us/articles/232313848-How-to-open-the-developer-console)

    Thank You

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