Approving Withdrawals – Partially Processed – Check Logs Message

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WC Marketplace › Approving Withdrawals – Partially Processed – Check Logs Message

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    • May 18, 2020 at 1:04 pm #132455
      Martin Slack
      Participant

      Hi,
      I have set up the Paypal API keys in the Marketplace Store Manager Dashboard.
      However, when I approve vendor withdrawals, I get a message in a red box saying that the withdrawal was partially processed – check logs.
      Where are the logs? What does partially processed mean? What do I need to do?
      Regards,
      Martin
      BTW, how do I search the forums to see if this question has been answered before? I don’t see a search link anywhere.

    • June 3, 2020 at 6:13 am #137864
      Martin Slack
      Participant

      Please respond to my question. I have now set up the Woocommerce NVP/SOAP API keys too. It makes no difference.
      Here is a screenshot (attached).

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    • June 3, 2020 at 6:51 am #137876
      Martin Slack
      Participant

      Question 2: Is there a way of sending the vendor a manual payment via Paypal and then updating the WordPress database to show the withdrawal as approved and processed so that both the Store Manager dashboard and Vendor dashboard show the withdrawal as paid?

    • June 4, 2020 at 4:10 am #138192
      Martin Slack
      Participant

      Hi. Can someone help, please?

    • June 5, 2020 at 12:17 am #138523
      sashabrno
      Participant

      Same issue here
      But seems no one care to answer…

    • June 5, 2020 at 12:26 am #138524
      sashabrno
      Participant

      In any case, logs are available here: wp-admin -> WooCommerce -> Status -> Logs -> wcfm log

    • June 5, 2020 at 3:39 am #138564
      Martin Slack
      Participant

      Thanks, Sashabrno. If I get an answer I’ll share it with you. Seems Support is MIA.

    • June 8, 2020 at 5:14 am #139409
      Martin Slack
      Participant

      I found the log files in /wp-content/uploads/wc-logs
      The log file shows the message “ERROR #000001 – payment processing failed: PayPal Payout setting is not configured properly please contact site administrator”. I’m not sure what is meant by “PayPal Payout setting”. Is this a Woocommerce setting or a setting in the Paypal account?
      Is there any WCLovers support at all at present? My question has been unanswered since mid May.

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