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BİG problem with inquiry tab

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Viewing 4 reply threads
  • Author
    Posts
    • #107364
      tulgartarik
      Participant

      when i choose ‘Stick at Product Page’ for inquiries, show only last message. its big mistake. when customer ask a question, he will answer himself.

      i want to see all messages in the tab . or firs reply to vendor. is it possible?

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    • #107828
      WCFM Forum
      Keymaster

      Well, customers are not allowed to stick anything.

      Only vendors are allowed to stick answers, now vendor may stick most relevant answer there.

      If we show their whole communication thread that will not help to anyone!

      If you want to make any changes then please contact us here – https://wclovers.com/woocommerce-multivendor-customization/

      Thank You

    • #107855
      tulgartarik
      Participant

      yes customer can’t stick but when vendors allow stick answer, after that if customer send reply, its shows like answer from vendor. look picture carefully pls. its bug. you can try in my site. woodplatform.com

    • #109308
      tulgartarik
      Participant

      are u serious. look product page!! customer says “how much” and the answer not display!! display is “why?”. if i choose stick, it display only my messages. why dont you understand me?

    • #109890
      WCFM Forum
      Keymaster

      https://wclovers.com/wp-content/uploads/2020/02/Ekran-Resmi-2020-02-16-16.51.26-1.png

      – “How much is it?” – question is visible.

      Possibly you have stick “why?” answer so it’s visible there.

      Thank YOu

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