Cannot access to the admin "store manager" page but others still can

[JulienCKJM]

Hello, I have a problem, I could not access the admin “store manager” page on my website but oddly enough everybody else (other vendors) can still access to theirs (which is good really). What is the issue here and how can I solve it? Thank you!

[WCFM Forum]

Hi,

Are you working on multi-vendor setup?

What’s happening if you truing to access “Store Manager” as Admin ?

Thank You

[JulienCKJM]

I cannot access to the admin dashboard at all, when I try to open that page, it just shows a blank white page in the navigator. But as I said, other vendors for example have no issue at all with their dashboard and I have tried, it works fine for vendors, but for myself as the admin of the website, it’s nolonger opening at all.
Now I’ve just tried to access the backend settings (WCFM Options) from the wp dashboard side menu, and there also I couldn’t access it, it did not open as well.

[JulienCKJM]

Well this last one finally opened!
I’ve just also found out that I could access to some settings from the front end, like “capability” and “messages”. But I still cannot go to the home page of the dashboard, and also I cannot go to the list of vendors and orders list for exemple.

[JulienCKJM]

Hello again, after countless efforts to solve the problem I finally figured out that the issue was this plugin “Asset CleanUp: Page Speed Booster” which was somehow blocking the loading of the dashboard page. You can now close this ticket, and again thanks for your support.

[WCFM Forum]

Thanks for the update and really appreciate your efforts.

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