cannot reactivate Vendor

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    • #90634
      thiemann.k
      Participant

      Hey Community,

      I accidentally “reactivated” an already activated account.
      In the tab review is now only “as unconfirmed makieren”.
      I had already unlocked the seller, but accidentally reactivated the account. Unfortunately, I can not change this anymore. Even a new click on the “mark as unconfirmed” button does not change the status. The seller is no longer verified.
      I think about SQL I can change a value in the corresponding table. But before I rummage in there, I’ll ask you once;)

      https://ibb.co/vcyq5nS

      Thanks, Karsten

    • #90848
      Molay Das
      Keymaster

      Hi,
      Reactivating a seller will not make it unverified. Can you please share us your website login details, so that we can see what exactly is happening?
      Please send us login credentials as private reply only.

      Thanks,

    • #90869
      thiemann.k
      Participant
      This reply has been marked as private.
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